Tires: What's In a Brand Name?

by Dennis, Cars for Keeps Customer Service Manager

Hi everyone,

I thought given the current weather condition, that tires would be a good subject to discuss.

So about the title, sound sort of silly? Not when you know the full details. So a friend of mine calls me and says hey my wife was at Sam Mart Club ( the names have been changed to protect the innocent) and they had a Michelin tire sale, buy 4 tires for $300.00. I said, "Wow! that sounds like a great price, but what are you looking for?" Michelin tires for a cheap price or good Michelin tires at the right price? He said What’s the difference? Which maybe what some of you are asking.

Here’s the difference…. It is true that Michelin or other big brand name tire manufactures make all different types (and quality) of tires. But just because that brand name is on the side doesn’t make it a great tire. Store brand tires are made to meet a certain price standard. The tires you buy at garages like Cars for Keeps are made to meet a quality standard.

So if price is the only issue then we can get tires that match that. If quality and a fair price is more for you, then we can differently solve that issue.

Anyway enough from me, I hope all of you have a safe and happy holiday season.

Your friendly neighborhood service manager,

Dennis

A Women’s Point of View: Yesterday’s Hero, Tomorrow’s Friend

by Colette Cooley, Cars for Keeps Office Manager

About ten years ago, our service manager Dennis Sweet happened to be in the right place at the right time. He was in a parking lot when the battery blew up in one of the parked cars. There were a lady and a dog sitting in the car, very much in distress. She could not open the locked doors because there was no power to unlock them. Battery acid fumes were seeping into the car's interior. The occupants were in extreme danger. Dennis broke out the back window of the car and got both the lady and the dog out safely. In a matter of minutes, the car caught on fire.

Fast forward ten years. This same lady came into Cars For Keeps a few days ago. She was looking for a new repair facility to keep her car maintained properly and she heard some very good things about Cars For Keeps. She and Dennis recognized each other and had a happy reunion. She has made Cars For Keeps her new car maintenance facility “for keeps”. Doing good when the opportunity comes around is like a ripple. It is never forgotten and it keeps circling, coming back to a person in surprising ways. In this case, we welcomed a new customer and also acquired a new friend. I have worked at Cars For Keeps now for four years and have watched these guys consistently go out of their way to help people. Call it “Christmas nostalgia” but from a women’s point of view, this is a good thing.

Wiper Blades: Going Unnoticed Until It's Too Late!

by Robert, Cars for Keeps Technician

When it comes to driving, there are few things more important than visibility, and dull, cracked or bent wiper blades can mean the difference between a clear view and no view. With the snow season upon us wipers can really be abused. However, with proper care and maintenance your wipers can last several years. I’m here to show you how to do just that.

First things first: always turn your wipers off when you turn your car off. Not only does this help cold weather starting, but if they do freeze to the windshield overnight it can prevent many issues. For example, when the wiper blade motor is trying to work and the blades are stuck you can create extreme stress on the motor. Many have plastic gears inside that can easily strip out. Also many wiper arms are made out of soft aluminum. If the blades don’t move and the motor does you can run the risk of ruining both wiper arms, with costly repairs.

Secondly, when scraping your windshield you will want to lift your wipers off the windshield (carefully). If they do not come off right away continue scraping until the defrost kicks in more. Tearing them off when they are frozen runs the risk of tearing the blade from the frame and basically ruining your blade. Some customers have told me that they are using an anti-ice spray to melt away the ice formations. This is also a good way to help speed the process up (ITS COLD!). NEVER, ever, ever use hot water, coffee, tea, etc. on your windshield, you run the risk of cracking it beyond repair. So for those of you who like to take shortcuts in the morning, resist the temptation to use your hot coffee as a defroster!

Thirdly, clean your blades often. Rubbing alcohol on the blade surfaces applied with a cotton cloth or tissue works wonders. This eliminates any grime that may have built up. Also eliminating the ice will help improve visibility. With these easy steps you can have wiper blades that will last for seasons to come. In fact, my wife is on her fourth season on her blades, which we bought the first week we got the car. Oh and don’t forget about the washer fluid! BTW if your low stop by cars for keeps and we will top it off for you (free)! Until next time!

Thanks for the reminder and the great tips, Robert. I myself have not been taking care of my wiper blades this winter, and as a result I got stuck on the freeway with only a tiny patch on my windshield to see through. Drive safe!

Washing Away the Salt: A Michigan Winter Car Maintenance Essential

by Marjorie, Cars for Keeps Social Media Manager

We've covered just about every aspect of effectively preparing your vehicle into reliable winter-weather transportation. But now that winter is here, what can we do to make sure our vehicles stay reliable and healthy?

For car owners, Michigan winter roads are not only infamous for black ice and snow drifts; they're also infamous for that special anti-ice additive: salt. It's the main reason that car owners living in "the car manufacturing state" have one of the poorest returns on their vehicles in the nation. The natural process of oxidation that happens over time to the steel components of your car are rapidly accelerated by salt, turning our beautiful, locally-manufactured vehicles into virtual rust buckets overnight.

You can read more about exactly why salt + the underside of your car = rust that would make Red Green proud, but understanding why this happens doesn't help us maintain healthy, rust-free cars. There's really only one solution to the problem of winter salt: go to the car wash frequently. Some of your car's most vulnerable metal parts and components are underneath your car, completely exposed to the road's salt spray, so be sure to include undercarriage washes each time you visit the car wash this winter.

Interior salt can erode from the inside as well - in addition to making car interiors dirty. Here's a brief YouTube clip with some tips on getting out those winter salt stains (I'll give you a hint: it involves vinegar, water and elbow grease!).

That's it for now. Thanks for stopping by, and safe driving!

A Women’s Point of View: Shoes for Cars

by Colette Cooley, Cars For Keeps Office Manager

We finally had our first snowfall. How do you all feel about that? I will remain (yuck) neutral (ugh) about the subject. Anyway, one of the special things we all get to think about in the winter is, “How are the tires on my car?”

Now if you spent last summer “sandblasting” on the beach and did not get stuck, sunk or shucked*, you are probably okay for the snow this winter. However, most of us in the real world consider carefully our high expectations of safety and comfort and dependability for our cars in dangerous driving conditions. Tires. There are three facts that we can’t escape. Every car has to have them. They are not cheap. And, very few of us know which ones to get for our car. At Cars For Keeps you can be sure of three things.

Every car has to have tires. Dennis, our service manager, will get the best price that he can find for you. Yes, he price shops. And, he is knowledgeable about which tires are best for your car. Your safety is our main concern. Have you ever wondered why tires are always black?

Let us look at this area of concern for women by comparing tires to shoes. Are they always dressed for dinner? Black is beautiful, but sometimes you just need pink. Wouldn’t red and white strips be eye-catching? Or perhaps purple polka dots on a yellow background? Or…............. Neon!

*Shucked is the term used when you get your car stuck up to it’s (ummm)……trunk, and the tires are spinning out of control, and you had to crawl out the window because the door won’t open and it is sinking like a stone in quicksand and you are standing beside the car saying, “Aw, Shucks”.

Thanks, Colette. I enjoyed my 30 mile commute in the blizzard belt as well. It wasn't as much "fun" (no white knuckles) because I had snow tires. Stay warm, everybody!

A Women's Point of View: Pieces and Parts

by Colette Cooley Cars For Keeps Office Manager

I work with car parts every day. All these funny-shaped pieces made of metal, plastic, rubber, glass and even material. For a non-mechanic, there is something magical about a tiny piece of plastic or a thin bit of wire that can mean the difference between a great big automobile that runs and one that does not run. Take a gasket for example. How can this thin piece of what looks like paper, be so essential to your car? Yes, I know, it keeps oil from leaking out so you won’t have a geyser under the hood, but wouldn’t Gorilla Glue work just as well? And what is it with all that wiring? We are talking a mile or more of wiring running throughout your car. It’s like a Gordian Knot*.

It seems to me that since we are well into the 21st Century, cars ought to be wireless. Everything else is wireless. We have the technology to make a wireless mouse. Need I say more? Until these little inconveniences are overcome, we have knowledgeable mechanics at Cars For Keeps who will help you keep your car in good running condition.

*Greek legend is of a knot tied by King Gordius of Phrygia which could only be undone by the future master of Asia. Alexander the Great, failing to untie it, cuts the knot with his sword. A bold solution for a perplexing problem.

Nice reference, Colette!

The Cars for Keeps Seasonal Pit Stop

by Rob Hopp, Cars for Keeps Owner

Over the years of keeping up with automotive repair and maintenance advances, we have strived to help our clients stay up to date with their vehicles needs.

Many of our clients now choose to pre-set their next oil change or maintenance just like they do with dentist appointments. But what should we do if their individual driving habits call for less frequent oil changes? Many of our clients could go a year without needing to have their oil changed; a few of them roll up three thousand miles in just two or three weeks.

Engine oil was only capable of lasting three to four thousand miles up until 30 years ago. Improvements in oil formulas, oil filter and engine designs now allow most drivers to exceed five thousand miles easily today.

We recommend oil change intervals depending on your individual driving habits.

In racing, a “pit stop” is where quick, minor services are performed to get racers back in action as fast as possible with the best odds of making it the maximum distance before another pit stop is required. The “pits” are a spot just off the race track. (we’re not referring to a hole or dungeon here).

At Cars for Keeps, we use the term Pit Stop to explain our strategy of making sure your ride is ready for another round of safe, reliable driving with the unique challenges of the next season.

So in order to make sure you aren’t sacrificing your safety, reliability or budget, we offer our clients the Seasonal Pit Stop.

The Cars for Keeps Pit Stop simply allows us an opportunity to check your vehicles lights, tires, wipers, belts, hoses and fluids. We analyze all the fluids, including the engine oil to make sure they are fully capable of protecting their related systems.

The best part of the Cars for Keeps Pit Stop is that it’s absolutely FREE for our clients. All it takes is your participation in pre-scheduling your pit stop, allowing us to contact you via e-mail for your reminder and then coming in at the scheduled time or re-scheduling if the original time does not work out for you. Call us at 616-846-1989 to schedule your free pit stop.

Now with the Cars for Keeps Seasonal Pit Stop, there is no excuse for risking damage to your vehicle by not catching potential repairs needed, or simply making sure you are getting maximum life from your tires.

Safe Winter Weather Driving Tips

by Marjorie, Social Media Manager

Well, at last we have our first snow. I woke up this morning to 10 inches of snow, a beautiful but dangerous phenomenon so common to those of us living in the Great Lakes region. In honor of this winter's first major snowstorm, I thought we all could use some reminders on safe winter weather driving. If you are experienced with Michigan winter weather, you know that there are as many different types of road conditions as there are types of snow; we're rather like Eskimos with their 200 words for "snow" in that we have dozens of terms for different winter road conditions. Black ice, slush, powder, snow sand - they all behave differently and require us to adapt our driving in different ways. Here are a few tips to make sure you stay on the road in adverse conditions.

Drive slowly. It's basic, but it's surprising how many cars can be found plowing through a snowstorm on the freeway at 70 miles per hour. Even if you're driving a large, 4-wheel drive vehicle, excessive speed on slippery roads makes it much easier to lose control of the vehicle, especially in low-visibility conditions. Driving too fast can not only be a danger to yourself, but to other drivers on the road as well; during heavy snowfall, fast cars whizzing by drastically reduces visibility for the cars behind.

Don't use cruise control. Cruise control reduces a driver's ability to feel the car and road beneath him or her, and in bad driving conditions, keeping a steady pulse on your car's traction and direction is crucial. Additionally, cruise control elongates breaking time, making it much more difficult to respond quickly.

Don't slam on the breaks. Most cars on the road today are equipped with ABS, but this is not a license to slam on the breaks on slippery roads. Maintaining a slow speed and plenty of room in front of you can help reduce the need for heavy breaking, but remember: sudden breaking is more likely to cause your breaks to lock and your vehicle to spin out of control. If your car begins to slide, pump the break in short, hard bursts and keep the steering wheel straight.

Don't overcompensate with steering. A mistake many drivers make on slippery roads is to swerve around obstructions and attempt to steer out of a slide. If your car begins to slide, steer straight ahead and attempt to reduce sliding by pumping the brakes. Oversteering can cause your car to slide and spin into a ditch much more easily than straight, even steering.

Maintain a healthy distance between the cars in front of you. This is especially true for freeway driving. Always keep enough distance between your car and the car in front of you to adequately stop without slamming on the brakes. This, at least, will prevent you from slamming into the back of someone else's car.

Add weight. This is particularly helpful for rear-wheel drive vehicles, but even front wheel drive vehicles can benefit from some additional weight. Some old tires, pallets, bricks or encyclopedias in the trunk will give your vehicle more traction.

Prepare your vehicle! As Bobby emphasized last week, it's a good idea to prepare for the worst and hope for the best. In addition to outfitting your vehicle snow tires, new wiper blades and general maintenance, keep emergency equipment in the trunk. AAA recommends you keep a shovel, sand/kitty litter, food, water, flashlight, flares and a blanket in case of emergency, and we think that's pretty smart. And remember: well-maintained cars are safer.

Safe driving!

Thanksgiving Kitchen Maintenance: Perfect Stuffing Recipe

by Marjorie Steele, Cars for Keeps Social Media Manager

In lieu of today being Thanksgiving Eve, I thought we'd take a break from car-talk and dispense a little relevant kitchen advice for a change. Cooking and baking are hobbies of mine, and in my spare time I run a foodie/recipe blog over at Caramel Onion (www.caramelonionblog.com). Today I'll give you my traditional Thanksgiving turkey stuffing recipe - for those of you adventurous enough to stuff your own bird. If you don't feel up to stuffing your turkey, or if you are cooking a ham or vegetarian dish in place of fowl, this recipe can easily be cooked in a crock pot as well.

Makes stuffing for 1 20-25lb turkey, or one large crock pot.

Ingredients:
3 medium-sized loaves of bread, cubed and dried
(It's best if you use several different types of bread, preferably artisan. My favorite combination is crusty sour dough, chewy multigrain and honey whole wheat. The bread needs to be completely dry; if you're short on time, place cubed bread in a broad pan and dry in the oven at 150 degrees.)
3 cups chicken (or veggie) broth
1 Tblsp. salt
3 tsp. black pepper
1 head garlic, roasted or diced
1/4 cup sage, finely chopped
1/4 cup rosemary, finely chopped
1/4 cup thyme, finely chopped
2 cups portabello or baby bella mushrooms, fresh and sliced
1 package fresh cranberries (optional)
Giblets, finely chopped (optional)

Warm broth and dissolve black pepper and salt. Meanwhile, mix garlic, herbs, mushrooms, giblets and cranberries together, then toss in with dried bread crumbs in a large bow. Pour broth over all ingredients slowly, until bread is moist but NOT wet. Stuff the mixture into turkey (be careful not to pack too tightly) or place in a small turkey bag and cook in a crock pot on high 4 hours.

Don't forget about our 15% discount for customers who post positive reviews on our Merchant Circle listingor Superpages listing.

Happy Thanksgiving!

A Women’s Point of View; Take A Deep Breath

by Colette Cooley, Cars For Keeps Office Manager

Thanksgiving is over and most of us are out shopping today. Hello Christmas! We are gearing up to think Silver Bells, Caroling and Presents Under the Tree. And, More Cooking! (Oh, Joy!) Take a deep breath. You actually have some time to pamper yourself a little bit. You deserve it. Get your nails done. Change your hair color. Get a facelift. You should be getting flowers and applause for yesterday’s extravaganza. If that has not happened, at least grab an hour soaking in the tub, surrounded by candles, a little aroma therapy and a strong Martini. AAAHHHHH! Life is good.

Your Christmas gift list is floating through your head and coming together quite nicely. Is everyone accounted for? Hmmmm. What about your car? (I’ll bet you were wondering how I was going to get your car into this blog, didn’t you?) Are you going to be taking another trip for Christmas? It will probably need an oil change and brake inspection before the trip. How about snow tires? Are they good for another winter or do they look “iffy”? Are all the lights working properly? Are there any noises that should be investigated? Are all the windows and doors working properly? Even if you are staying close to home for Christmas, you will be making more than average trips to the Mall and possibly out-of-the-way trips to ‘Marvin’s Machine Mega-Mercantile’ to get that special hinky-dink tool that hubby has been wanting all year, or to ‘Auntie Aroma’s All-Together Apothecary Annex’ for that extremely expensive bottle of perfume for your precious teenager who will “just die” if she doesn’t smell like all the rest of her friends. So. Here is a hint that will make your life just a little less complicated. Call Cars For Keeps now to make that appointment for you and your car’s health and welfare. That way you won’t panic three days before Christmas because you forgot. You deserve peace on earth.

8 Ways to Increase Gas Mileage - for Free!

by Robert, Cars for Keeps Mechanic

Want to save some money by getting better gas mileage? Sounds great right? What about being able to do it all for free?

There are many things you can do to increase your fuel economy, with little or not out-of-pocket expense. It's true that tune-ups and routine maintenance are great for your vehicle. They insure that your "machine" is properly oiled and functioning to its originally designed specifications. However, as you know, spark plugs and oil changes are NOT free. So what else can you do?

1. Drive sensibly. Aggressive driving, (speeding, rapid acceleration and braking) wastes gas. It can lower your gas mileage by 33% at highway speeds and by 5% around town. Sensible driving is also safer for you and others, so you may save more than gas money. That means saving up to 13-18 cents per gallon!

2. Observe the posted speed limits. While each vehicle reaches its optimal fuel economy at a different speed (or range of speeds), gas mileage usually decreases rapidly at speeds above 60 mph. You can assume that each 5 mph you drive over 60 mph is like paying an additional $0.24 per gallon for gas. That equals 19-61 cents per gallon, enough to reconsider speeding.

3. Remove excess weight. Avoid keeping unnecessary items in your vehicle, especially heavy ones. An extra 100 pounds in your vehicle could reduce your MPG by up to 2 percent. The reduction is based on the percentage of extra weight relative to the vehicle's weight and affects smaller vehicles more than larger ones. So before leaving the house again, think: do you really need those dusty encyclopedias sitting in the trunk? This could add 3-5 cents per gallon.

4. Avoid excessive idling. Idling gets 0 miles per gallon, period. Cars with larger engines typically waste more gas at idle than cars with smaller engines. Turn the engine off if you will be waiting for more than 60 seconds, whether you're waiting for a friend, at a drive-thru bank or fast food restaurant. Idling your car for an average of 20 minutes per day could equal up to 50 hours of idling each year.

5. Use cruise control. Using cruise control on the highway helps you maintain a constant speed and, in most cases, will save gas.

6. Use overdrive gears. When you use overdrive gearing, your car's engine speed goes down. This saves gas and reduces engine wear.

7. Maintain proper tire pressure by checking them at least once a month. Tires that are low on air create more rolling resistance which in turn decreases fuel economy.

8. Tune-ups, oil changes, fluid flushes. Ok these are not free but you can improve fuel economy 5-30% by having your car properly tuned. Stop by Cars for Keeps and see what it will take to ensure an efficient automobile!

Until next time!

A Women’s Point of View: Thanksgiving

by Colette Cooley, Cars For Keeps Office Manager

AAAHH! The Holidays are approaching faster than the speed of light. While half of us are eagerly looking forward to next Wednesday night’s activities of baking pies, peeling 20 pounds of potatoes, and cleaning the house for the 27 people who will be arriving the next day, the other half of us are happily packing our overnight bags to be thrown into the car for that long, relaxing trip to Cousin Clem’s house and all that food.

The Car! OhMyGod! You suddenly remember that you have been postponing that visit to Cars For Keeps to find out what that squeal is about in the back of the car. Your thinking, are the brakes going out? Is the axle about to fall off the car? Is there a rabid raccoon caught in the driveshaft? And now that you are thinking about it, what is that click-click-clicking under the hood? Some squirrel’s nut stash? All the nuts and bolts are loose? Is the engine about to fall off? Suddenly, you are in ‘high anxiety’ mode.

It's O. K. Give Cars For Keeps a quick call to set a last-minute appointment. Have an oil change, an inspection for those pesky noises, a cup of coffee, a few laughs, and a little relaxation while the experts take care of everything for you. There is something empowering in knowing that your car is in good working condition. Just don't forget to fill that gas tank.

Have a joyous and safe Thanksgiving Day.

Lifetime Transmission Fluids: Who’s Lifetime?

by Dennis Sweet, Service Manager at Cars for Keeps

Hello everyone, If you have called or stopped into our shop, you have probably spoken with me. We may have even talked about maintenance. I have always felt that if I can help a client better understand the needs of their vehicle, they will better understand why we recommend it being performed.

I bring up this topic today, not only because it is important, but because I also had this exact conversation with one of our clients today. The topic was transmission fluid and why we had recommended the vehicles to be flushed out and replaced with new. Our client had responded, "but my owners manual states that my vehicle has 'Lifetime Transmission Fluid'". My response to this is, “Who’s lifetime, yours or your vehicles transmission?????" Transmission fluid, just as any other fluid a vehicle uses will wear out, get dirty, break down and even burn.

With this in mind, how long of a lifetime will the transmission have if it is trying to pump contaminated, broken down fluid through its system - or, to put in other terms, veins? I will let you think about for now, but will leave you with our perspective: it is in our best interest to think of your best interest. Our goal is to help you keep your vehicle in the best running condition it can be for as long as you want to own that vehicle. “No payments, just Maintenance.”

So long for now, Dennis

3 Ways to Prevent Winter Driving Emergnecies

by Robert, Cars for Keeps Mechanic

Winter time is coming sooner than you may think. That means salty slushy roads, ice on the windshield and brrrrrr…freezing temps. What can you do to ensure a safe and reliable vehicle during these harsh wintry months?

Have your vehicle inspected by a licensed mechanic. Quick lube places do not count. Although they are able to check basic things like your fluids and battery, they are not able to check more important things such as your suspension components and reliability items. Also, those techs are NOT required to be state or ASE certified to work on vehicles. So you may not get an adequately qualified tech working on your vehicle.

Maintain your tires. The tires are the ONLY thing between you and the road. Are your tires worn to the wear bars? Not only is it unsafe for you but could also be unsafe for other drivers on the road. Maintaining air pressure also ensures that your tires are working as they were designed. Speaking of tires, do you have a set of dedicated winter tires? If not you should consider it. The difference between an all-season year round tire and a tire used only for the snowy season is like night and day. For those of you who may not have the extra funds to do this, you may want to consider saving extra cash so in the future this becomes available to you.

Carry emergency items in your trunk. A flashlight (with working batteries please), blanket, fresh water, snacks, a cell phone, road hazard beacons such as flares or the reflective triangles and also make sure your factory equipped spare tire and jack are in place. Kitty litter not only provides extra weight but can also help provide traction if your ever stuck in a snow bank. If you have a small snow shovel that will also help dig your way out of a sticky situation.

Hopefully this season will be safe and accident free, but with a little planning you can make sure that if it does turn sour you are prepared. Like a wise man once told me in boy scouts once: it’s better to have it and not need it than need it and not have it.

Until next time!

Cars for Keeps' Waiting Room: a Spa Parlor or a Repair Shop?

by Marjorie, Cars for Keeps Social Media Manager

The waiting room here at the shop is not your average auto garage waiting room. Most repair shops disregard this aspect of business - after all, what does a cleanly waiting room have to do with fixing your car? Many repair shops I've been don't even have a waiting area - just a little grungy corner for you to stand clutching your wallet while you wait.

Cars for Keeps Owner Rob Hopp has a different philosophy on auto repair service, emphasizing the service aspect and recognizing that the car and the customer are a package deal. Sure, the quality of the repair is most important, but where is it written that quality repairs have to come from cramped, dirty facilities?

Cars for Keeps goes out of its way to provide not only the best repair service in town, but the best customer service as well. That means a comfortable waiting area for moms, kids, professionals and anyone else who drops by. I happened to drop by the shop last week and was again impressed with the reception area's cleanliness and commodities. Here are a few pictures I snapped of some of the facility's highlights. You can tell Rob takes pride in his shop - and his customers.

Coffee, tea or...Pepsi? The only things here that require change are the two gumball machines in the corner - which we think parents won't mind at all.

Yes, you're looking at a flat screen TV, comfy chairs and a squeaky clean floor. Catch up on the news, or a snooze while waiting for an oil change - your preference.

Kid's play area is conveniently adjacent to the adult play area. To clarify, those magazines are current within the last few months, not culled from decade old boxes.

The high speed internet-equipped computer is over in the corner to the left. Brought your own? Take advantage of the facility's free Wi-Fi.

Here's the crew crunching numbers behind the desk. This is where you can find Customer Service Manager Dennis' smiling face.

If you've been putting off routine maintenance because going to the shop is too inconvenient, try Cars for Keeps' accommodating facility. Catch up on work, play with your kids, surf the net or get caffeinated; we promise you won't have to stand in a corner while you wait.

Diesel Engines: 3 Tips for A Smooth Running Winter

by Brad, Cars for Keeps Mechanic

Brad is a new employee here in the shop, and with a degree from UTI Automotive School in Chicago, he's been a wonderful resource for the shop. We're happy to welcome him to the team!

From new Volkswagens to older Mercedes to many of you truck owners out there, diesel is becoming more and more popular. With that in mind, I thought you should know some tips for keeping your diesel engines running smooth through the winter.

First: Park your diesel inside if you can. Even if you do park them outside, most diesels have a block heater that will help if you plug them in. If you don’t have a block heater and can't park inside, it may be worth your time to invest in an electric blanket for those cold nights. The reason for keeping them warm is that unlike gasoline, they run off of heat. The fuel is compressed until it ignites off of the heat. So keeping the motor warm will allow for quicker cold starts. This is not only a convenience, but it will also help the engine last longer.

Second: Once you get the engine started, you will want to let it run for a few minutes before driving. The motor needs time to warm up before it can run efficiently. If you start and drive away immediately, you will get worse fuel mileage because some of the fuel will not burn. You will also see a loss in power.

Third: Have your battery tested. A weak or low battery will give you problems. Battery power changes with the temperature, so the colder it is the weaker the battery is in any situation. With lowered temperatures, the oil in any engine thickens, so it takes more power from the battery to start. If you consider these factors and add in the fact that cranking on a diesel is already strenuous on the battery, you find that diesel engines are more prone to battery failure in winter - so be sure to start the winter out on a full battery.

I hope these tips help you have a worry free winter with your diesel!

Snow Tire FAQs: Michigan Winter Driving Essentials

by Marjorie, Cars for Keeps Social Media Manager

If you've lived in Michigan your entire life, like me, you understand how easy it is to become helpless to the winter elements. If you're new to the area, then you're in for a treat; Michigan's legendary lake effect snow is beautiful, unpredictable and an absolute horror for unprepared winter travelers. While there's not much we can do about keeping our cars from being buried in snow drifts or coated in ice every morning, we can do something about making sure our cars remain on the road - once we've managed to get there.

Here are a few basic facts you should know about snow tires. Check out the YouTube video at the end of this post if you don't believe tread really makes a difference. Which car will you be?

Aren't all-weather tires good enough for winter?

No. Again, I refer you to the video in this post for proof. All-weather tires are designed for dry and wet conditions in warm weather, but they're in no way prepared to give tread on black ice, packed snow and sandy slush. Snow tires are specially made with softer rubber and carefully placed grooves which quickly wear down on dry pavement - which is why you should never leave your snow tires on past spring...unless you like buying new snow tires every year.

When should I put on my snow tires?

Well, how brave are you? If you're a daredevil like me, you may intentionally wait until after the first snowfall just to test your ice-racing skills. For the rest of you, who value your and your family's safety above thrill, it's best to have snow tires put on before the first snowfall, which, in Michigan, could be anytime between October 15th and December 30th. Typically, having snow tires put on a few weeks before Thanksgiving is plenty early enough, and it ensures safe holiday travel.

Should I get studded tires?

This question is best directed to your tire dealer or auto repair shop (I'm sure Dennis has a strong opinion), but there aren't very many situations where studded tires help you more than regular snow tires - in some environments, studded tires can actually give you less traction. Studs are only good for packed snow and ice, and they will hinder traction in thick snow, slush and dry pavement. So unless you're commuting across the tundra in Alaska, sticking to unstudded snow tires is a safe bet.

Should I get two snow tires or four?

Tire dealers and some mechanics have a strong opinion on this question, too. But for those of us who would prefer not to spend an extra $250 on two superfluous snow tires, here are the bare facts: front wheel drive cars should at least have both front wheels equipped with snow tires, and likewise, rear wheel drive cars should at least have snow tires on both rear wheels. All wheel drive automobiles, of course, should have four snow tires. It's true that having snow tires on all four wheels, even on front and rear wheel drive cars, provides ideal traction, but having only powered wheels fitted with snow tires will still provide far more traction than regular summer or all-weather tires.

For rear wheel drive owners, remember to throw some weight in the back. Keeping your summer tires or some bricks in the trunk - or bed - will give you an extra boost in traction.

Safe driving!

A Woman's Point of View: Cars for Keeps Turns 20

by Colette Cooley, Cars For Keeps Office Manager

Remembering birthdates, wedding anniversary’s, other important anniversary dates such as: first kiss, first date, first time driving by yourself, first day you met “Him”. It is mostly a woman thing. On the other hand, men tend to remember important dates in the future. The date of the Super Bowl, the opening day of hunting season, and the date when his tax refund should arrive. In typical male fashion, Cars for Keeps' 20th anniversary whizzed right over Rob's head this year. Still, it's not too late to pause for a moment and think about what 20 years of quality repair service has meant.

On November 7, 1989, Rob Hopp took a giant step of faith and courage when he opened the doors of his new business, which was then called Automotive Advantage. There have been some changes since then; a new location and a new name, but the foundation the company was built upon remains the same. To serve the customer with integrity. To give every car a life of at least 250,000 miles, one car at a time. To always use sound business ethics. To give the customer all the information they need so they can make the decisions that are appropriate for them at the time. And my personal favorite: interacting with female customers by educating and informing them respectfully about automotive matters, so they feel comfortable dealing with Cars For Keeps.

We have the best customers in the world. Thank you for your continuous support over the years. Thank you Rob, for giving back to the community that means so much to you. Good Job!

Happy Birthday to Cars for Keeps: 20 Years of Quality Service

by Dennis Sweet, Service Manager at Cars for Keeps.

Happy Birthday sounds nice at any age. Some people would like to quit having birthdays once they've reached a certain age. Well, I say bring on the birthdays. In case any you are wondering what I am rambling about, I am not talking about myself; I am talking about Cars for Keeps.

As of November 1, 2009 we are 20 years old - hurray! For us, that means 20 years of helping people like yourselves keep your vehicles as long as you wanted to. Here’s to another 20 years of great clients and the satisfaction of being able to help people by keeping their cars healthy.

Thank you to all who have made these last years so rewarding. You have made saying happy birthday worth it.

Until next time,

Dennis

Top 4 Car Myths - True or Untrue?

by Marjorie, Cars for Keeps Social Media Manager

You hear the craziest things about how to maintain your car. And let's admit it: most of us DO crazy things - or worse, we do things to our cars based on rumors and myths rather than concrete mechanical knowledge. In an age when most of us get 90% of our car knowledge from movies like "Gone in Sixty Seconds", we could probably all use a little maintenance myth-busting that helps us know which mythical advice to follow and which to throw out the window.

1) Always keep your gas tank full. This is a major point of contention between my husband and me. Seeing how far I can get the needle to go below the big red E is like a sport for me - if worst comes to worst, I can always swerve to get the last remaining dregs into the combustion chamber. My husband is far more practical and points out the safety of having a full gas tank.

As it turns out, keeping a full gas tank not only means that you can jump in the car for trips to the emergency room without stopping for gas, but it also prevents water from getting in the tank. Particularly during cold winter months, condensed water forms on the inside of an empty tank, causing improper flow and, at times, stalling. I've had this happen numerous times; my poor little Focus even conked out on the freeway once when I'd been running it on fumes. Turns out, it just wanted a full tank to push the water out.

2) Premium gas will mean better mileage and fewer repairs. My penny-pinching side is happy to report that this is relatively bogus. With today's fuel standards, even low and mid grades of gasoline have detergents and other additives that keep everything running smooth. Additionally, the mileage you'll gain with premium isn't nearly big enough to justify the cost. Unless you have a supercharged engine or a Hemi, premium doesn't make much of a difference.

3) Always warm up your car. As unpleasant as it is to slosh through powder in your pajamas, this one is actually an excellent idea, as it benefits both driver and the car. Particularly on those nostril-freezing winter mornings Michigan is so famous for, giving your car a few minutes to warm allows it to move oil and other fluids to where they need to go. The difference in car function can be tantamount to the safety difference between a driver stepping into a warm interior and gazing out of a clear windshield and a driver gripping an icy steering wheel and asthmatically jerking from the cold.

4) Wait a while before going through a car wash after repairs. I was shocked to see in our analytics report that someone had searched the term "how long after repairs can I go through the carwash", but hey - I've believed crazier myths. Let's let Rob tackle this question: "I am surprised how frequently this question comes up and have found that most of the questioners have had body repairs done to their vehicles where the body man recommended waiting a certain period before washing the car. In the mechanical repair field, there are very few situations where the vehicle cannot be washed or driven right away. If such an occasion arises, typically, the vehicle is kept for follow-up and road testing to ensure a complete repair."

Safe driving!

Car Personification: True Love

by Colette, Office Manager for Cars for Keeps

The Macho Machine is big, dark and dangerous looking. Exactly what attracts the female heart. He radiates so much power that he vibrates even when standing still. He hones his masculine skills by exercising his Hemi regularly. (Does anyone out there know what a Hemi* is exactly?) His chrome body armor shines to perfection, there are no dents in his big, beautiful body and every piece of his machinery works perfectly. He is the epitome of automobile perfection. He first sees the silver Driveway Diva when she drives - no, glides - into the driveway next to him looking like a drop of Mercury. She smells of expensive, new soft leather, she hums soft, low and throaty, and has the most flirty headlamps he has ever seen. She is small, compact and runs like a well oiled machine, the epitome of automobile perfection. One look from each of them, and they fall in love. (If cars could reproduce, can you imagine what their offspring would look like?)

OK, so we all know that a lot of women like to humanize their things. Well, so do a lot of men. They call their boats “she” and give them mermaid names. Right? Anyway, we have these two wonderful cars that want a long future together. Just like people, they want to stay healthy by keeping their fluids flushed and clean, their brakes reaction time on target, all their internal parts working together smoothly with clean oil, their transmission working with precision, and all their sensors alert. Keeping our cars performing well takes regular care and awareness of their needs. I predict this love affair will have a long and happy life.

*A Hemi is a type of engine. (Although all I remember are the human ‘hunks’ they used in the commercials.)

Avoiding Auto Repair Scams: How to Show Mechanics You're Smart Too

by Rob Hopp, Cars for Keeps Owner

Cars are complicated, but it’s not rocket science. We just happen to know cars really well.

One of the best questions you can ask is “why?” If you aren’t working with a salesperson who can make it understandable, perhaps you are working with the wrong one. If the representative acts like they just want to show you how smart they are, watch for other red flags.

Early in my career, I worked under a salesman that was very car smart but had the ethics of an ambulance chaser. The tipping point was when he took advantage of a woman who said she couldn’t afford a procedure that would not cause a reliability problem or danger, especially short term. He advised, in his puffed up “all knowing” manner, that she shouldn’t drive over 35 miles an hour until she got it taken care of.

She came in the next Monday to have it done, exclaiming that “It took so long to drive to Cadillac at 35 & lots of other drivers were rude to me”.

Most consumers are pretty good at listening to their gut feelings. But when people feel put on the spot concerning a car repair, they can be very susceptible to manipulation. So ask the old reporter's questions: Who, What, Where When & Why? If you feel like the salesperson is evading or spinning the answer, push them a bit. Don’t be afraid to insist on having it explained - and, if necessary, to walk away (hopefully drive away, beware when a shop dares to hold your car hostage).

Here are some common questions that you might feel are “dumb” to ask, but they're actually very smart. It IS your money we're talking about, after all.

1) What happens if I don’t do this service? Good answer: “If this part fails, the wheel could separate from the car without warning.” Lousy answer: “The wheel WILL fall off and cause a crash.”

2) Why does it need to have that done? Good answer: “It is worn beyond the safe point”, or “It will help the ____ last longer and save you money in the long run.” Lousy answer: “Because the Mechanic said so”, or “It’ll cost you a lot more if you don’t.”

3) If I go ahead with your recommendation, what are the potential surprises? Is this estimate solid? The answer should avoid scare tactics, yet an honest salesperson will explain any potential pitfalls, their and their mechanics' opinion of the odds. They should also guarantee NOT to exceed the estimate without contacting you to discuss the findings, options and cost of the change.

4) I only plan to keep this car for another year. Is there any way to save some money on this service? Most of the time less expensive/lower quality parts can be had. A good salesperson will work with you to control costs without compromising too much quality or safety.

Happy Motoring!