A Women’s Point of View: Yesterday’s Hero, Tomorrow’s Friend

by Colette Cooley, Cars for Keeps Office Manager

About ten years ago, our service manager Dennis Sweet happened to be in the right place at the right time. He was in a parking lot when the battery blew up in one of the parked cars. There were a lady and a dog sitting in the car, very much in distress. She could not open the locked doors because there was no power to unlock them. Battery acid fumes were seeping into the car's interior. The occupants were in extreme danger. Dennis broke out the back window of the car and got both the lady and the dog out safely. In a matter of minutes, the car caught on fire.

Fast forward ten years. This same lady came into Cars For Keeps a few days ago. She was looking for a new repair facility to keep her car maintained properly and she heard some very good things about Cars For Keeps. She and Dennis recognized each other and had a happy reunion. She has made Cars For Keeps her new car maintenance facility “for keeps”. Doing good when the opportunity comes around is like a ripple. It is never forgotten and it keeps circling, coming back to a person in surprising ways. In this case, we welcomed a new customer and also acquired a new friend. I have worked at Cars For Keeps now for four years and have watched these guys consistently go out of their way to help people. Call it “Christmas nostalgia” but from a women’s point of view, this is a good thing.