Lifetime Transmission Fluids: Who’s Lifetime?

by Dennis Sweet, Service Manager at Cars for Keeps

Hello everyone, If you have called or stopped into our shop, you have probably spoken with me. We may have even talked about maintenance. I have always felt that if I can help a client better understand the needs of their vehicle, they will better understand why we recommend it being performed.

I bring up this topic today, not only because it is important, but because I also had this exact conversation with one of our clients today. The topic was transmission fluid and why we had recommended the vehicles to be flushed out and replaced with new. Our client had responded, "but my owners manual states that my vehicle has 'Lifetime Transmission Fluid'". My response to this is, “Who’s lifetime, yours or your vehicles transmission?????" Transmission fluid, just as any other fluid a vehicle uses will wear out, get dirty, break down and even burn.

With this in mind, how long of a lifetime will the transmission have if it is trying to pump contaminated, broken down fluid through its system - or, to put in other terms, veins? I will let you think about for now, but will leave you with our perspective: it is in our best interest to think of your best interest. Our goal is to help you keep your vehicle in the best running condition it can be for as long as you want to own that vehicle. “No payments, just Maintenance.”

So long for now, Dennis

Avoiding Auto Repair Scams: How to Show Mechanics You're Smart Too

by Rob Hopp, Cars for Keeps Owner

Cars are complicated, but it’s not rocket science. We just happen to know cars really well.

One of the best questions you can ask is “why?” If you aren’t working with a salesperson who can make it understandable, perhaps you are working with the wrong one. If the representative acts like they just want to show you how smart they are, watch for other red flags.

Early in my career, I worked under a salesman that was very car smart but had the ethics of an ambulance chaser. The tipping point was when he took advantage of a woman who said she couldn’t afford a procedure that would not cause a reliability problem or danger, especially short term. He advised, in his puffed up “all knowing” manner, that she shouldn’t drive over 35 miles an hour until she got it taken care of.

She came in the next Monday to have it done, exclaiming that “It took so long to drive to Cadillac at 35 & lots of other drivers were rude to me”.

Most consumers are pretty good at listening to their gut feelings. But when people feel put on the spot concerning a car repair, they can be very susceptible to manipulation. So ask the old reporter's questions: Who, What, Where When & Why? If you feel like the salesperson is evading or spinning the answer, push them a bit. Don’t be afraid to insist on having it explained - and, if necessary, to walk away (hopefully drive away, beware when a shop dares to hold your car hostage).

Here are some common questions that you might feel are “dumb” to ask, but they're actually very smart. It IS your money we're talking about, after all.

1) What happens if I don’t do this service? Good answer: “If this part fails, the wheel could separate from the car without warning.” Lousy answer: “The wheel WILL fall off and cause a crash.”

2) Why does it need to have that done? Good answer: “It is worn beyond the safe point”, or “It will help the ____ last longer and save you money in the long run.” Lousy answer: “Because the Mechanic said so”, or “It’ll cost you a lot more if you don’t.”

3) If I go ahead with your recommendation, what are the potential surprises? Is this estimate solid? The answer should avoid scare tactics, yet an honest salesperson will explain any potential pitfalls, their and their mechanics' opinion of the odds. They should also guarantee NOT to exceed the estimate without contacting you to discuss the findings, options and cost of the change.

4) I only plan to keep this car for another year. Is there any way to save some money on this service? Most of the time less expensive/lower quality parts can be had. A good salesperson will work with you to control costs without compromising too much quality or safety.

Happy Motoring!

Preventative Maintenance: Listening to Your Car

by Rob, Cars for Keeps Owner

Mike the Librarian.

My buddy Mike gave me a ride home from the range last week. Being the car geek I am, I immediately asked him how long the back tires had been making that growling sound.

He said “What sound?” and once again proved that people often don’t hear or feel the gradual changes their vehicles go through. Until the noise was gone, he thought it was normal.

That’s another reason it’s so important to have a trusted, knowledgeable person give you an independent perspective of your cars safety and reliability.

I recommend a basic inspection at least every three months. Note that I didn’t recommend oil change that often, it's just that since we change our oil so much less often in modern vehicles, it is too easy to ignore an issue that could have a simple remedy if caught early enough, so, every change of season presents a vehicle with temperature and moisture changes that affect multiple parts of your mobility. At Cars for Keeps, we call this inspection our AAA Readiness Inspection. If we normally do your oil changes, we do it for you for free. This usually works out to be an oil change every other readiness inspection.

Our high tech road machines (Cars) adjust themselves with such precision, that most people don’t know any fault is happening until the computers cant compensate any further & the system “folds” in sometimes simple and sometimes dramatic ways.

Even if you choose the convenience (perceived convenience IMHO) of the drive through oil change place, having a qualified mechanic inspect it regularly is a key aspect of the long term reliability of your mobility machine.

More about Mike's Great Escape next time.

Watch for our Hot Apple Cider Specials this month…

Top 4 Reasons to Change the Oil in Your Car (Featuring Red Green)

by Marjorie, Cars for Keeps Social Media Marketing Consultant

Remember the Red Green Show? If Michigan's rednecks, bumpkins and "yoopers" had an icon (other than Ted Nugent), it would be Red, handyman extrodinaire.

Since Cars for Keeps is giving away a free oil change this month, today we'll focus on a few reasons why oil changes are important to your vehicle's health. Red Green will demonstrate a few of the many things NOT to do to keep your vehicle running.

Changing your oil at home to save money is a nice idea, but as Red so charmingly demonstrates, oil changes gone wrong can easily lead to far bigger expenses. Like Red says:

"If you get it done at a gas station or wherever, you're just not sure if they've done a bad job, where if you do it at home, you know."

We hate to gainsay Red Green, but you can be sure that an oil change performed by Cars for Keeps is done right.

To make sure I had my facts straight, I called our mechanics at the shop and had them list for me a few of the grittily-detailed benefits of regular oil changes. They listed the top 4 ways regular oil changes can prevent mechanical failure and increase your car's performance.

Regular oil changes:

1) Remove contaminants like dirt and metal shavings from the engine, removing risk of failure or part wearing

2) Prolong engine life by reducing friction and heat

3) Keep the engine cool which, if you remember my overheated engine confession from last Wednesday, is very important

4) Keep your car running efficiently. Old oil can bog down your vehicle's mileage.

Consult your owners manual to see how often the oil in your vehicle should be changed. If it's been more than a year, you can just assume it's time to change your oil now.

Preparing Your Car for Winter

by Robert, Cars for Keeps Mechanic

Like it or not, winter is just around the corner. You may not want to talk about it yet, I know that I sure don't, yet that is one of the more important jobs I have: making sure your vehicle is fully prepared for the next challenge.

Whether you are storing your vehicle over the winter or plan on using it to forge through the snow and ice, there are some key preventative maintenance steps you should take to make sure your vehicle is ready for the colder temperatures.

Your engine coolant is one of the most important things to have checked before the first snowfall. Coolant not only "cools" the engine but it also keeps the water mixture from freezing. When water freezes, it also expands. Fill a glass with ice cubes and let it sit overnight. In the morning when you wake up you can see how far the size was actually reduced. Imagine forming ice inside your engine with those very small passages interweaving through the block and heads. Now imagine that complex system now expanding. WOW, what a sight that is! When this happens, its pretty safe to say that the auto maintenance repair bill is extremely high!

So check your coolant, and if your unsure, bring it to Cars For Keeps and we'll make sure its OK. Oh, and in case you are concerned, we don't charge our clients for checking fluids, tire pressure or other simple (what we call) "no wrench required" type services.

To prepare and prevent is effort well spent. Until next time!