Friday, December 10, 2010

A Women’s Point of View: We Have Elves!


by Colette Cooley, Cars for Keeps Office Manager

Tis the season when magic happens. All the elves are extra busy making everyone’s wishes and dreams come true, making children’s (and adult children’s) toys, ordinary trees sparkle, wrapping plain boxes in such a way to make us wonder in awe and mystery of what is inside, and filling our homes with smells that make us remember warm and wondrous moments.

Even in the workplace we cannot escape their magic touches. At Cars For Keeps we have elves too. Our main elf has been helping many people easily get those new tires on their cars, since the snow has started to fly through the air. Yes, we have been forced to let go of summer in our hearts and minds, so we may as well gracefully surrender to the romance of falling snow, fireplaces and warm, soft mittens.

Our other elves have been busy helping to rectify the usual cold weather maladies that affect our cars such as dead batteries, broken window seals, heater malfunctions, windshield wipers that leave streaks, and all the other little things that happen when it turns cold. Then there are the major breakdowns and malfunctions that can and do happen. Our elves can do it all on all makes of cars.

Since this is the season for giving here is the tip for the day: Cars For Keeps is giving free oil changes to all active members and immediate family members (spouses and at home children) of all branches of the armed services. It is our way of saying, ‘Thank you for your service’!

Wednesday, December 8, 2010

Winter Driving Tips for Bald Tires, Light Cars & Other Bad Winter Vehicles

by Marjorie S., Cars for Keeps Social Media Manager

We've promoted. We've suggested. We've blogged, tweeted and status updated. We've offered coupons. We've done everything we possibly can to impress the importance of proper winter snow tires on our customers, and you've listened - most of you, that is.

Having been in the auto repair industry for as long as we have, we know that some people are just not going to follow our advice, no matter what we do. Maybe you don't believe you actually NEED snow tires, or maybe you just don't have the money for snow tires in your budget right now. Whatever your reasons for not getting those snow tires installed, this post is for you!

Keep in mind the recommendations below are NOT an encouragement to keep your vehicle unprepared for winter weather. Still, we understand that sometimes "life happens". If you're driving on bald tires for one reason or the other, we at least want you to have the driving knowledge to take what Michigan winters will throw at you.

Winter Driving on Bald Tires

So you're driving on summer tires, bald tires, or perhaps all weather tires. If your vehicle is "compact", it's much more susceptible to skidding around on the ice and getting blown off course by semi trucks. What can you do to drive safely in these conditions?

Slow. Down. It's painfully basic, but it's true. The faster your bald-tired little vehicle goes on slippery snow and ice, the less traction it has. If your car is not equipped for winter, leave yourself more time to get places and drive slowly during inclement road conditions. Sure, it's inconvenient, but it could save your life.


Use lower gears. This especially applies to driving up or down inclines on icy roads; using lower gears can help to give you more traction and maintain a slower, steadier speed.

Never forget road conditions. If you're driving on bald tires during an ice storm, you're probably not going to think about anything else until you've taken the key out of the ignition. If you're driving on old all-weather tires in slushy barely freezing weather, however, you might be tempted to become overconfident and forget about your car's treacherous position. The moment you take your vehicle's traction for granted and brake or steer too hard is the moment you might lose control of the vehicle.

Maintain space between your car and other vehicles. Who cares if you're driving like dear old grandma? Maintaining extra space between the cars around you is an easy way to avoid costly fender benders in town. On the freeway, it's an easy way to avoid a fatal crash.

Don't rely on your brakes. When you're driving on bad tires in bad conditions, avoid the temptation to over-brake at all costs. If your vehicle has little or no traction, braking hard is more likely to cause your car to spin out of control than anything else. At high speeds on the freeway, even braking lightly on ice can cause your brakes to lock and your vehicle to lose control. In these situations, the best way to slow down is to remove your foot from the gas, wait for some deceleration (if you can), then pump the brake pedal slowly and firmly. If you don't have ABS, this can also prevent your wheels from locking.

bald tire winter drivingDrive behind salt trucks. Passing heavy equipment during inclement weather is treacherous in a vehicle equipped with great snow tires. If you're driving a poorly equipped car, do yourself a favor and remain behind salt trucks as long as you can. Sure, you'll probably get where you're going late, and your car will definitely need an undercarriage wash, but you'll avoid a potentially bad accident.

If your vehicle is medium to heavy duty truck with rear or four wheel drive, toss heavy items such as bricks or old summer tires in the back. Even if your tires are bald, the extra weight should help to give you a little much-needed traction.

Safe driving! (and remember: it's not too late to get snow tires installed...)

Friday, December 3, 2010

A Women’s Point of View: The Rush Has Begun


by Colette Cooley, Cars for Keeps Office Manager

It’s official. The Holidays that we all know and love are in full swing. The cooking, the cleaning for all the company, the shopping, the chauffeuring, the decorating, etc., etc., etc. You are Woman! We hear you roar!

I notice every year at Cars For Keeps that we see fewer women this time of year. We do get to meet their husbands, their teenagers, even their fathers and brothers. Good recruiting and delegating ladies. Our hats are off to you for knowing that your car’s mechanical health is very important this time of year when you are running here and there and everywhere. You think and plan ahead to have that oil change, those brakes checked and fixed and those inspections done to head off any potential trouble. There is nothing worse than getting up at 3AM to get to that store for those great bargains and then finding out your battery is dead. You get ten points for stress reduction.

Winter driving tip for the day: steering wheel covers. Get the kind that have material and bumps on them. The material keeps your steering wheel from getting so cold that your hands ache and the bumps give you a good grip when turning corners. How many times have your hands slipped, especially if you are wearing mittens? Oddly enough, the bumpy parts do not get that cold, so you can take off those bulky mittens with the hand warmers and stay comfortably in control of that steering wheel. The only bad part is getting the cover onto the steering wheel, but it is worth the trouble. Oh, and be sure to color coordinate.!

Wednesday, December 1, 2010

Winter Snow Tires: Two Tires or Four?

by Marjorie, Cars for Keeps Social Media Manager

Well, as anyone who was traveling in West Michigan over the Thanksgiving holiday knows, winter weather driving is officially here! We may not all love the snow, but it's here to stay, and our vehicles need to be prepared.

Some drivers may opt to only put snow tires on two wheels - front or back, depending on where the drivetrain is located - in an attempt to save money. While this may seem like a good idea from a non-mechanic's point of view, the truth is that only using two snow tires instead of four may barely improve your vehicle's handling in inclement positions. In rear wheel drive vehicles, using snow tires only on the back end may actually cause less control than no snow tires at all.

continental winter snow tire
But don't take our word for it. Take a look at these two winter tire demonstration videos put out by the Automobile Protection Association:

Rear Wheel Drive Snow Tires


Front Wheel Drive Snow Tires


So which brand of snow tires is best for your vehicle? We carry many brands winter tires which fit a range of budgets. Of course, we prefer the performance of some brands and models more than others, but the important thing is to HAVE snow tires on all four of your vehicle's wheels. To price out snow tires for your car, give us a call at 616-846-1989 or stop by the shop.

Safe driving!

Tuesday, November 23, 2010

A Women’s Point of View: Fuel Additives Can Be Good

A few weeks ago I talked about how to lessen your visits to the dreaded gas station. Additives were briefly mentioned as one way to keep your car running at its peak performance.

I have been requested to write more about these additives, so I did some research. Speaking to the experts on the subject, I have learned that there is good news and not so good news in regards to fuel additives. The not so good news is that most gasoline additives are pretty much worthless. The good news is that there
are a couple of additives that actually do some good for your car’s engine. It's a good thing we have auto experts on hand who can tell us which ones!

The first is called Sea Foam. Yes. I agree, it is a pretty silly name for your big strong car that really doesn’t run in or on the sea. But as a gasoline additive it cleans the car’s fuel system and is very stable when used, especially if you are storing your vehicle. Best used at intervals of two or three times a year. Another good additive to use is Stabil, for storing your vehicle. It helps to keep your gasoline fresh. An additive called 44K is something we use at Cars For Keeps to keep gasoline fresh and cleans the fuel injectors.

All of these are helpful for getting the most for your money at the gas pump. Here is the last, but best, hint of all; nothing is better than a knowledgeable, well-trained mechanic looking after your vehicle at regular maintenance intervals. Almost like having a ‘mechanic in a bottle’.

Save driving!

Wednesday, November 17, 2010

An Interview with Michael: About Brakes, Part II

by Colette Cooley, Cars For Keeps Office Manager

Last week Michael told us about all the extra service he performs each time he installs brakes on a car. When asked what each of us can do to get the optimal performance from our brakes and make them last, this is his surprising answer.

“Worn out suspension – struts and shocks in the front play a major role. Most of the braking comes from the front brakes. When you have a hard stop the front of the car does a ‘nose dive’, causing the front brakes to do most of the work. Cars are set up now so that 75% to 80% of the pressure is on the front brakes and 25% on the rear brakes. So the front brakes wear out faster than the rear brakes, and a worn out suspension can cause warpage from heat build-up on the brake rotors.

Also, the way we use our brakes can make a difference in the longevity of our brakes. A ‘hard stop’ is when you press down hard on the brakes for a quick stop. A ‘soft stop’ is when you lightly apply pressure to the brakes for a longer, slower stop. ‘Soft stops’ cause less friction on the suspension and rotors and help the brakes and suspension have a longer life.”

In conclusion: Having a lead foot on the gas is not only bad for us at the gas station, but can also make the investment in new brakes come sooner than we would like.

Thanks to Michael for his expertise and helping us do what we do best at Cars For Keeps!

Wednesday, November 10, 2010

Independent Auto Repair vs. Dealership Auto Repair: 5 Things to Consider

by Marjorie Steele, Cars for Keeps Social Media Manager

"Your dealership alternative" is becoming a familiar slogan among independent auto repair shops. To be sure, independent auto repair shops - like Cars for Keeps - would like to drink some of that warrantied service milkshake, but it's not just a ploy to steal business from auto dealerships. More and more vehicle owners are actively looking for better customer service, better prices and more comprehensive repair service than auto dealerships offer.

There are many factors to weigh when choosing between auto dealership repair service and service provided by independent repair centers. In some cases, the similarities between the two may be very close, making it difficult for vehicle owners to choose. To make matters worse, a lot of misinformation has been spread to consumers about warranties, cost and parts availability.

If you, a friend or family member is struggling to choose between auto dealership service and independent repair service, we encourage you to take the following into consideration:

Vehicle warranty. Contrary to popular belief, vehicle owners have the legal right to choose anyone to be their auto repair service provider to perform services not covered under warranty, without risking losing their warranty. There will always be some services and recall-related repairs which auto dealerships can offer at a lower cost (or for free) under warranty, but these are limited, especially as the vehicle ages.

Additionally, standard dealership warranties usually expire after 12 months or 12,000 miles; highly certified independent auto repair centers (like Cars for Keeps) can often offer extended parts and labor warranties which cover terms as long as 3 years.

OEM parts. Quality independent auto repair shops like Cars for Keeps have access to the same original equipment manufacturer (OEM) parts auto dealerships do; independent repair shops are often able to get OEM parts from less expensive suppliers than dealer direct, passing those cost savings down to the customer. Also, OEM parts may not always be the best solution for auto repair, and they are certainly not always the most cost-effective, yet OEM parts are the only parts auto dealerships offer. Independent dealerships offer car owners a range of parts brands, allowing car owners to cut expenses by choosing non-OEM parts, if they need to.

Labor cost. Auto dealerships and independent repair shops track their technician's hours differently; dealerships tend to standardize allotted work time, offering technicians incentive to finish jobs more quickly. Independent repair shops typically track technician work by actual hours, passing along cost savings to the customer. Independent repair shops as a whole generally offer labor at 20% less than dealerships.

Technician experience. Last but not least, auto technician experience is a very important factor when it comes to auto repair. Auto dealership technicians receive highly specialized training specific to the auto brands the dealership sells. This gives dealership technicians firm expertise on a handful of auto brands, but it also means that technicians lack expert knowledge of other brands, hindering their breadth of expertise. Highly qualified independent auto technicians are cross-trained to work on a wide spectrum of vehicles, and for technicians who work at AAA approved, Bosch and NAPA Certified independent repair centers, their level of mechanical training and knowledge is quite extensive. Experienced independent repair technicians often develop better problem solving skills as a result of their diverse experience, allowing them to fix vehicles faster, more permanently and more thoroughly.

Of course, we at Cars for Keeps are biased towards independent auto repair, so if you're still skeptical, we encourage you to try making the comparison yourself. If you do, be sure to drop us a line and tell us about your experience!

Friday, November 5, 2010

An Interview with Michael: All About Brakes, Part I


by Colette Cooley, Cars for Keeps Office Manager

Michael Chan is our head mechanic at Cars For Keeps. It has been noted and commented on that Michael makes a few extra steps when he's doing a brake job, so I asked him what he does special when replacing the brakes on a car. His first reply was, “I do them fast”.

He also said, “These days when a cars brake pads need replacing, the rotors are usually down to their minimum specifications and the cost of replacing them versus the cost to have them turned is fairly close anyway, and it is good to put new to new together so both surfaces are correct." Michael went on to explain that when he's doing front brake pads and rotors, the hardware really should be changed out for new as well, but if the customer declines, "I will clean them up to get the corrosion off, then put a special lubricant on the slides and hardware to make sure it slides free and clear. "










When Michael takes the rotors off the hub, they are almost coated in corrosion, so he uses another special corrosion hub cleaner on it that gives it "a nice and true surface to mount the rotors, which cuts down on premature wear on the rotors." According to Michael, if the incorrect lubricant is used you may as well not bother cleaning the hub. "You must make sure all the caliper pins are lubricated correctly so as not to get uneven wear on the brake pads. We make sure the tire pressure is at spec on all brake jobs.”

I asked him what people can do to get the optimal performance life out of their brakes, and he came up with a surprising answer which will be covered in next week's blog - so stay tuned!

Tuesday, November 2, 2010

Car Headlight Cleaning: Improving Nighttime Driving Visibility on the Cheap


by Rob Hopp, Cars for Keeps Owner

As the days grow shorter and nighttime driving increases, I figured it was the right time to discuss night vision.

Did you know that the headlamps on your car, truck or SUV fade over the years and miles? The sand and other debris they are constantly blasted with create layer upon layer of tiny scratches over the years, causing the headlights to be glazed with a haze that impairs the light output. In other words, your car's headlights inevitably become duller - and less safe - over the years. Dull and hazy headlights are dangerous for nighttime driving, and they're also unattractive on your vehicle.

When the automobile was first invented, early headlamps
in the late 1880s were fueled by acetylene or oil, similar to the standard household lamps of the time. The first electric headlamps were introduced in 1898 on the Columbia Electric Car by the Electric Vehicle Company of Hartford, Connecticut, and were optional.

Today's automotive headlights are much more effective. The old, relatively flat glass headlight styles that were introduced in 1940 remained relatively unchanged until about 1983, when the U.S. Government first allowed the use of plastics in headlamp design. Plastic headlights combined with newer electric technology allowed the more powerful light output we're used to today. Not only do our modern plastic headlights improve car headlight durability and light output - they're also much easier to maintain.

Many drivers continue to drive as their ability to see in low light or dark conditions is degraded more and more as the plastic erodes. The loss of vision is so gradual, it is easy to ignore. Car owners who do inquire about replacing the lamps or lenses are shocked to find that they often cost over four hundred dollars EACH!

car headlight restorationMaintaining a safe level of nighttime visibility shouldn't be out of the average driver's budget range. That's why Cars for Keeps offers an inexpensive solution. Using a patented four step restoration process, we can restore most dull headlamps to a like new condition in about an hour - at a fraction of the cost of headlight replacement.

If you’re vehicle's headlamps aren’t crystal clear, give Cars for Keeps a call today to see how we can help you keep the car!

Happy & safe driving!

Friday, October 29, 2010

A Women’s Point of View: Gas Pumps and Handi-Wipes


by Colette Cooley, Cars for Keeps Office Manager

I was talking to a customer the other day when she made the comment that the worst thing she has to do is pump gas. Most women would agree that pumping gas is not high on our list of fun things to do. It's one of those chores where we have to mentally go to our happy place while doing it. It takes courage to grab that pump handle not knowing who last used it and what they had on their hands, leaving behind residue of…..?

Then we check the direction of the wind so we can stand upwind of those noxious fumes. Then we find out that we have picked the only pump that refuses to shoot out our receipt. And then, the topper is when the pump fails to click off and we get a backwash of gasoline all over our hands making it necessary to drive home with only our wrists on the steering wheel. The fumes from that seem to linger in your car for days.

The best temporary solution is to carry handi-wipes in your car's storage compartment. As any busy professional or soccer mom knows, handi-wipes are a MUST! But what else can we do to take charge over this situation?

The best way to cut down on visits to the gas pump is to make sure your car is running at its best and most fuel efficient. Regular maintenance is the key. Oil changes when they are due, visual inspections, fluid checks and tire air pressure checks. Believe it or not, these services improve your car's fuel efficiency. Sludge in the engine causes the engine to work harder and uses more gas, so get those flushes done to clean out that engine. There are also some wonderful additives that can help your car get even better performance. Stop by or give us a call; we'd be happy to help you find out which additives and maintenance routines are best for your vehicle.

Wednesday, October 27, 2010

Got Heat? What Your Car's Radiator Output Says About Problems Under the Hood


by Rob Hopp, Cars for Keeps Owner

If you hold your fingers above the defrost vents with the temperature set on high, as a general rule, you shouldn't be able to leave your fingers there for very long without them getting pretty uncomfortable - if the heating system is working well.

When we perform routine inspections (aka "Pit Stops"), we usually check the heat output at the center vent; a good heater thermostat will put out 150° temps.

We have seen them run as high as 160°f. At 130°f degrees you may start getting a few complaints, though it’s still pretty livable, at 120°f people are getting unhappy, the coats are staying on and below 110°f NO ONE is happy.

More importantly, a malfunctioning heater often points to deeper problems below the hood - problems which, if left unattended, could result in interior coolant leakage, engine inefficiency or an overheated engine.

Is it the radiator, the heater core or the thermostat?

These are the three components which influence your radiator's heating performance the most. Small, easy to fix problems in any of these can result in low heater output, and more serious problems with any of them can lead to mechanical failure or damage to other parts of your vehicle.

Radiator - The radiator is the component which cools engine coolant to keep the engine cool. When vehicles' heaters are on, the heat extracted (by air cooling) from the coolant (heater core) is pushed through the dashboard heater vents. Clogs, cracks or leaks in the radiator impede coolant fluid flow, resulting in low heat out put and, in many cases, engine overheating.

Heater core - The heater core is essentially a heat exchanger which transfers heat from the engine to the radiator. Hot coolant fluid is passed through the core's winding tubes from the engine, which heats the fluid, to the radiator, where fans blow hot air off the heater core tubes and through the vents. Heater cores are made up of small tubes which sometimes get clogged, causing radiator failure. A clogged heater core also means the engine is not being properly cooled, which can lead to engine damage if left unattended. Heater cores may also become leaky, resulting in lower heat output and improper engine cooling.

Thermostat - The thermostat is what activates the flow of coolant fluid through the engine. It controls a small, heat-activated valve in the heater core which blocks or opens coolant flow through the engine. To minimize engine wear and make the most efficient use of engine energy, thermostats ensure that coolant doesn't flow through the engine until it reaches its maximum operating temperature (about 200 degrees F). When thermostats aren't working correctly, they could be stuck open - causing inefficiency - or they could be stuck closed, causing the engine to become hot and blocking hot air from coming out of the car's heating vents.

If you stop by with your car, mini-van, light truck or SUV, we'll test the output for free!
While the symptoms can seem similar, subtle differences in your description or in our testing tell us which component is to blame. Most clients aren't aware that something as simple as low coolant (antifreeze) can cause some pretty weird symptoms.

Friday, October 22, 2010

A Women’s Point Of View: Auto Tips & Tricks for Halloween


by Colette Cooley, Cars for Keeps Office Manager

Halloween is fast approaching. The time of year when children (and some adults) get to live out their fantasies of who they would like to be for just a few hours. Extraordinary preparations are being made this year it seems. My granddaughter has been growing her bangs since summer to match the character she is going to portray. Teenagers are sporting orange and bright pink hair with spikes, and artistically shaven heads are becoming popular. Strange costumes have been showing up around Cars For Keeps.

Yes, even adults believe in the magic that lies in our imaginations. As part of the preparation for this night let us not forget about our cars. Because of all the little goblins, fairys and air-benders dashing around the streets and neighborhoods, brakes and headlights should be in top working order. When was the last time you had your brakes checked?

How about decorating your car to compliment the character that your children are portraying? Goth seems to be big this year. A spray can of cobwebs in strategic places on the outside of your car can set the mood for all to see, and of course, the standard skull attached to your antennae or dangling from your grill is a must. Get the ones that glows in the dark. Very chic.

It is the little things that are most often forgotten, so just as a reminder, fill the gas tank.

Happy Halloween!

Tuesday, October 19, 2010

Grand Haven Harvest Traditions: Pumpkin Picking

by Marjorie Steele, Cars for Keeps Social Media Manager

Let's take a break from auto repair to talk about fun activities happening around Grand Haven - namely, pumpkin picking! After all, you've already attended to your vehicle's fall maintenance, right?

It's Halloween season again, and for those of us lucky enough to live in West Michigan, harvest season means more than trick or treating. Thanks to an abundance of local farms, Halloween in Michigan offers families many opportunities for outdoor fun. Picking your own pumpkin out of the field is much more fun than picking one from the grocery store - especially for the kids - and most pumpkin patches also offer apple picking, cider making exhibitions, corn mazes and hay rides.

Grand Haven has a number of nearby pumpkin patches which offer plenty of activities for friends, couples and families.


Bethke Farms is the closest, being located just outside of Grand Haven proper. Bethke has a u-pick pumpkin patch, a corn maze and a beautiful 20 minute hayride for the family to enjoy. Open through October 31st, 10-7 Friday through Sunday and 4-7 Monday through Thursday. Click the link to learn more about visiting Bethke.

Kent Harvest Trails is a Grand Rapids-based organization which has put together a comprehensive list of pumpkin patches and farm tours available throughout the Grand Rapids area - most of them are a short 30 minute ride from Grand Haven. Activities range from huge, 15 acre corn mazes to scarecrow building and petting zoos. Visit their list of pumpkin patch farms to learn more about each farm's activities, hours and location.

I think this weekend, I'll be trying out the corn maze at Fruit Ridge Hayrides. What will your family be doing?
needs, right?

Friday, October 15, 2010

A Woman's Point of View: Susan G. Komen & Breast Cancer Awareness Month


by Colette Cooley, Cars for Keeps Office Manager

The month of October is Breast Cancer Awareness month. A gentle reminder to get your yearly breast examination and there are many events that you can participate in to help in the fight of this horrible disease. My dearly loved sister-in-law died of breast cancer last year and there are probably many of you out there that know someone who is fighting this battle.

Many women avoid mammograms because it is too painful. I am one of them. I found a better way. You can get a breast exam through Thermography. It is not painful, nothing touches you and it finds anything suspicious sooner than x-ray exams. To find out where to get a thermographic breast exam in your area just Google “thermographic breast exam”. You will find many hits to explain what thermography is and how it works.

There are many cancer walks and races going on around the country and you can find out where by Googling “breast cancer walk”, or go to the Susan G Komen website. The US Postal Service has Susan G Komen stamps for sale this month, and a portion of the price is donated to cancer research. You can pick them up at your local Post Office.

Cars For Keeps is giving away ball caps for Cancer Awareness this month - although I noticed today that there are only four hats left! If you are in the neighborhood, stop by and pick one up. Women unite to comfort, strengthen and encourage each other for our health, welfare and knowledge of how we can be all we are meant to be.

Monday, October 11, 2010

Summer Travel Story Contest Winner

Well, choosing a winning entry for our Summer Travel Story Contest was difficult, but we're pleased to announce our winner. We hope Martha Webb and her husband enjoy their weekend getaway in the mansion at Grand Haven's Lakeshore Bed and Breakfast.

Thank you to everyone who participated - we appreciate your support! If you placed an entry in our contest, be sure to check your email for a special gift from Cars for Keeps.

Summer in Michigan

by Martha Webb
There is nothing like summer in Michigan, especially, on the west side of the state. From the UP to South Haven there is nothing but the beautiful sights of Lake Michigan. Each port town is unique in itself. I've spent many summers in Muskegon and Grand Haven, lots of fun memories. Then there’s Mackinaw and the Island. As a matter of fact my husband and I were going to Mackinaw over Labor Day Weekend – and unfortunately, we didn’t get to go. You see he had a heart attack on Tues. and Wed had a heart cath and stents. Our weekend get away flew out the window. I’m praising God I still have him and the medical staff were able to save him. That’s really the most important thing. We have only been married 7 years (both 2nd marriages). We were engaged in Grand Haven. So we have many things we are thankful for and our favorite vacation together is now the Labor Day Weekend of 2010 as we got a new lease on life and a greater appreciation for each other.

Friday, October 8, 2010

A Women’s Point of View: It’s All In What You Know

by Colette Cooley, Cars for Keeps Manager

The other day as I was walking through the garage I stopped to watch one of our mechanics, Leslie, installing a new engine in a car. It was amazing. He had just gotten the engine block bolted in but there were pieces and parts lying around everywhere. Wires and hoses were strewn all over the engine. It looked like a giant jigsaw puzzle. Imagine a plate of cut up cooked spaghetti and then trying to get all the pieces back together again.

I mentioned the puzzle aspect of putting the engine together and he just shrugged nonchalantly and said, “It’s not that difficult.” It hit me then that it’s all in what you know. Our mechanics are going to school all the time to keep their knowledge up to date and to keep pace with all the engineering technologies which are used in new automobiles every year. Just as with any other career, our mechanics have taken a lot of training and expertise to become good at what they do. How many people could step into your job without training and do it as well as you?

It is fortunate that the only thing you and I to know about our cars is where to take them for maintenance and repair. It’s all in what you know - and that knowledge is a wonderful thing.

Tuesday, October 5, 2010

Using the Car Care Guide: Empower Your Auto Repair Choices


by Marjorie S., Cars for Keeps Social Media Manager

This month, the Car Care Council and participating auto repair shops across the country (including Cars for Keeps) are celebrating Car Care Month. So what exactly does that mean?

Well, in addition to placing a healthy discount on our bumper to bumper inspections, we're emphasizing customer education. A well informed customer is a great customer - at least we think so. The better you understand your vehicle and its maintenance needs, the longer you'll be able to keep your car running efficiently (which is kind of our thing).

A while back, the Car Care Council published a printed Car Care Guide for vehicle owners to use as a reference for any and every repair service they might encounter. The Car Care Guide is now available in digital format, allowing customers like you to boost your car care knowledge from the comfort of your computer.

Click on the link above, and let's review some of the Guide's most useful features together:

Car Care Checklist - On pages 1-2, the Car Care Guide details every part of your vehicle which requires routine maintenance, exactly how these parts need to be maintained and how often. Handy, huh?

Why Do I Need This Service? Expanding on the list of parts outlined in the checklist, the Guide then provides detailed information about maintenance and service tips for each of these areas. The guide answers that pesky question, "Why Do I Need This Service?" regarding each service area in detail, so you can stop relying on hearsay and subjective opinion.

Typical Service - Wonder what kind of maintenance will be performed on your vehicle when you bring it into the shop? You don't have to. The Car Care Guide outlines common maintenance procedures for each major service area as well as recommendations for service regularity.

Questions to Ask - By far our favorite feature in the Car Care Guide, this section helps car owners know what questions to ask their auto technicians during routine maintenance to ensure you're getting the best service - and that you understand what services are being performed. Your car's maintenance shouldn't be a thing of mystery to you, and we'd be thrilled to answer any of the Guide's questions - or your own.

Why are we so excited that this resource is available to you, the vehicle owner? It provides a trustworthy source of information which
isn't from us. In other words, we can be confident that when we say "don't take our word for it", a reliable third party auto repair resource is close at hand.

Friday, October 1, 2010

A Woman’s Point of View: The Secret to Keeping What You Have.


by Colette Cooley, Cars for Keeps Office Manager

In the automotive world these days it is becoming trendy to fix up and keep the car you have. It is the “politically correct” thing to do in today’s economy and trend towards sustainability. This is a great trend in theory, but let’s face it girls, we who change our clothes three and four times a day find it goes against our nature to not change our car every year or so. Fess up ladies, who of you have never bought those ‘must have’, hot new shoes only to get them home, taken them out of the box, thought to yourself ‘what was I thinking’, and tossed them in the Goodwill bag. Hmmm?

Oddly enough, I am different about my car. Once I find a car I really like, I will drive it until it falls apart on the road – no matter how much I want all those new gadgets that are in the newer models. My SUV is going on fourteen years old and is still running strong. The secret is to add new features to your old car. GPS devices like Garmin and bluetooth adapter kits are not that expensive, they're easy to install and hey - they work.

I will tell you another secret – regular maintenance. At Cars For Keeps our mechanics give you a strong once over inspection every time you have an oil change. Just like maintaining good health for the body, an early diagnosis to any problem your car may have results in an easier, and cheaper, fix before the first problem causes a second and third problem. So, dust off that old faithful car, give it regular oil changes, keep those fluids fresh, come to us quickly when you hear a noise and maintain those tires with the right air pressure. Your pocketbook will thank you, and who knows, maybe you will find another pair of ‘must have’ shoes.

Tuesday, September 28, 2010

My Summer Travel Story

by Marjorie S., Cars for Keeps Social Media Manager

Since tomorrow is the last day of our Summer Travel Story Contest (hint hint), I thought it would be appropriate to share one of my own stories of travel misadventure. Even thought I'm not eligible to win the sweet weekend getaway we're giving away (HINT HINT!)

When I was going to college in Washington State's Puget Sound, I would often drive out to Anacortes to catch a ferry out to the San Juan Islands, where my uncle lived (with his dog, in a mancave). It was a trip I made so often that I tended to put myself on autopilot. Sometimes I'd wake up two hours after leaving my apartment with absolutely no memory of the drive, parking my car, buying tickets or boarding the ferry.

As soon as summer break let out following my Sophomore year, I threw my clothes in my 1991 Mitsubishi pickup and headed out to the islands to spend some time oyster hunting on my uncle's boat. My (amazingly rust-free) little Mitsubishi had a tendency to use oil, so I took my brain off autopilot halfway there, added two quarts of oil, then put my brain back to sleep and continued on my way.

Just as I was pulling in to Anacortes, something under my hood started smoking. Shortly, smoke was pouring out from under my Mitsubishi's hood, the temperature gauge sank into the red and my gears started making horrible clunking noises as I shifted. Terrified, late for my ferry and on the brink of tears, I pulled into the nearest parking lot. Which just happened to be the parking lot of an AAA auto repair shop (no joke).

A friendly mechanic in dirty overalls came over and asked me what was wrong. Through my "why is this happening to me" breakdown, he discovered the truck used oil. He popped the hood, took one look at the oil spewed over all the components and kindly suggested that I may have left the oil cap off when I refilled.

Sure enough, the cap was off. It was perched neatly a few inches to the left, still waiting to be replaced.

Because no man likes to see a woman in distress, the mechanic cleaned off the components and refilled the tank with oil. He only let me pay him for the oil. Embarrassed and relieved, I headed back out to the ferry dock just in time for the last boarding call.

Only 28 more hours to submit your own story!
(hint hint), I thought it would be appropriate to share one of my own stories of travel misadventures. Even though I'm not eligible to win the free weekend getaway (HINT HINT).

Friday, September 24, 2010

A Woman’s Point of View: Car Brakes, Beauty and Functionality


by Colette Cooley, Cars for Keeps Office Manager

The other day I had new brakes put on my car. If you are anything like me t
he only thing you know about brakes is that you step on the little black pedal and the car stops. Also, if when stepping on the little black pedal you hear a teeth rattling squeal, you probably need new brakes. IMHO, that's more or less all you really need to know about the brakes on your car. The rest of it is what we keep our technicians around for!

Working at a car repair facility I get the opportunity to learn the finer points of car repair. When my brake discs came in, much to my surprise, they were gorgeous. They were the prettiest, shiny silver and had these swirly carvings on them. Being very interested in anything remotely, artistic, I asked why they were so pretty. I was told the swirls have a very practical reason for being there.


Over time, the swirls wear down with use of the brakes and when visually inspected lets you know when you may need new brakes in the near future. I also facetiously asked if they came in pink or lavender, only to be told that there are brake discs out there that are red and even blue, but for odd makes of cars only.

Is this the start of a new trend? Are manufacturers beginning to understand that women like pretty things? Even if they can’t be seen, it makes a woman feel good just knowing that her brakes are pretty and color coordinated to her personality.

Tuesday, September 21, 2010

American Soldiers Train Iraqi Security Forces on Routine Auto Maintenance & Repair


by Marjorie Steele, Social Media Marketing Manager

It's not very often I come across a story in the auto repair industry that is truly inspiring, but this story fits that bill.

According to the Army News Service, a handful of the 50,000 soldiers who remain in Iraq to assist in rebuilding the country are teaching valuable auto repair and maintenance skills to Iraqi Security Forces (ISF). The article cited Spc. Henry Moss and Spc. Edwin Perez, both mechanics with the 703rd BSB, who expressed the usefulness of this training. Both Moss and Perez have seen encouraging signs of ISF mechanics' improvement, a critical element in the future stability of Iraq.

Perez noted that vehicles in Iraq often need extra attention due to the country's extreme heat. According to Moss, a lack of regular preventative maintenance checks and services have been the number one cause of ISF vehicle breakdowns (sound familiar?) - until now, that is. With the help of auto technician-trained American Soldiers, Iraqi mechanics are quickly developing the skills to maintain their army vehicles and be more efficient with part replacement. Performing regular maintenance and service allows the ISF to maintain more reliable vehicles, making the country's infrastructure stronger and more secure.


According to Moss, Iraqi Army mechanics have improved their skills vastly since he began training with them.

"When we first got here, they would just replace any problematic (vehicle component)...Now, they are troubleshooting the equipment instead of spending thousands of dollars replacing it. Maintaining these skills is very important. If they don't have these skills, then they cannot defend against the people who are trying to attack them."

Thank you, troops!

Sunday, September 19, 2010

A Women’s Point of View: Top Priority


by Colette Cooley, Cars for Keeps Office Manager

I stopped at a garage sale the other night to look at a desk sitting by the curb. The lady who owned it and I started talking and she began telling me that they were downsizing into their summer cottage here in Grand Haven from their larger home in Lansing. We talked of the risks they were taking by leaving her successful real estate business and starting over in another town while her husband was still commuting to Lansing for his job. The challenges of starting her kids in a new school, of meeting new friends and finding new places for needed services was daunting and a bit overwhelming at times.

I gave her one of my business cards and told her of some of the services we offered at Cars For Keeps. She let out a breath of relief and said that one of the worst things to leave behind was their trusted garage mechanic. She was very grateful to find a maintenance and repair facility to go here in their new town. With her job as a real estate agent and her husband commuting long distances every day, the reliability of their cars have become extremely important. A top priority for her was solved by a chance meeting.

Out top priority at Cars For Keeps is our customers' welfare and confidence in us.

Incidentally, although I did not end up buying the desk, I did buy a beautiful vase from her, and we both met a new friend.

Monday, September 13, 2010

A Woman’s Point of View: What We Do and Why

by Colette Cooley, Cars for Keeps Office Manager

Our Service Manager, Dennis, is on vacation this week so I am spending more time on the front counter waiting on and talking to our customers. I am enjoying it very much and have missed it since I am usually at my little cubicle talking to the computer, saying things like “No! I didn’t mean to do that” or “Yes! I can’t believe the figures match”. You get the drift.

Anyway, talking to people has gotten me in touch with their questions and feelings about what is needed to better serve our customers. Many of their questions are about what services we offer.

So, for the record, we do all repair and maintenance required on every make of car. We do not do body work, but usually if body work is needed, so is repair. We work closely with two body shops to co-ordinate repairs in the shortest time possible.

Mike, our head mechanic, has the conservationist's philosophy of saving every car, one car at a time. Another goal of ours is to provide our customers with a clean and comfortable environment when they come in. Let’s face it, waiting for your car to be serviced is not real high on anyone’s list of things to do, but we try to make this a little easier on our customers by keeping the shop spotless. Even the garage does not escape routine cleaning and freshening.

As I write this our fearless leader, Rob, is power washing and repainting the garage floor. A clean and organized work area helps to keep our mechanics happy, and when our mechanics are happy, everybody is happy.

So why not bring your happy little self down to look us over and get to know us and discover the quality service that we give to you and your car.

Tuesday, September 7, 2010

Fall Auto Maintenance Tips: 5 Ways to Prepare Your Car for Winter

by Marjorie Steele, Social Media Manager

Despite the beautiful 70 degree weather and sunny skies, we all know it's coming: winter. It will come with its ice and below freezing temperatures - and it will come, as all Michigan weather does, quite unexpectedly.

While few of us are likely ready for winter to begin, I think we can all agree that having our vehicles be prepared for winter when it hits is a good idea. The first ice storm of the year is definitely the wrong time to be changing those bald tires, and frustrating my-car-won't-start mornings can be easily avoided with a little preventative maintenance.

To that end, here are 5 relatively easy (and inexpensive) maintenance steps you should take this fall:

1) Fix starter issues. Have any start and/or idling issues examined and resolved. Rough starts, uneven idling and stalling are often easier to fix than you would think; many times a simple filter change, fluid change, new starter or new wire can take care of wintertime failure-to-start problems.

2) Battery and cable check. Have an auto technician take a look at your battery to make sure it's got enough power for another winter - but don't stop there. While he's at it, ask him to scrape away any and all corrosion from posts and cable connections, clean surfaces and connectors and tighten cable connections. Start problems are often caused by simple dirt and corrosion; even your car battery requires a little thorough cleaning from time to time.

3) Comprehensive routine maintenance. At Cars for Keeps, we have a service we call a "pit stop". When performing a pit stop, we check pretty much everything on your vehicle which can possible be checked, including lights, tires, wipers, belts, hoses and fluids. We analyze all your vehicle's fluids - even engine oil - to make sure they're still doing their job. This is a great way to identify fluid leaks, low fluids, faulty connections and any other problems before they snowball into a cold February inconvenience.

4) Check / change tires. If you've lived in Michigan for any amount of time, you're probably aware of how important tires can be when it comes to winter driving safety. Driving on summer tires and even all weather tires can make driving during inclement winter weather extremely dangerous. Snow tires are softer and "stickier", providing you with much better traction on packed snow and ice. So do yourself a favor: keep two sets of tires for your vehicle - one for summer, one for winter. And don't wait until the first snowstorm hits to have your summer tires swapped for winter tires.

5) Prepare yourself. While we certainly hope for the best, it never hurts to prepare for the worst. Take 5 minutes to equip your car with a winter emergency kit, including ice scrapers, spare blankets, kitty litter (for traction), a flashlight, flares, water, rope and a few nonperishable goods. Who knows? These items may help you out of a ditch, or they may help someone else in need.


Saturday, September 4, 2010

A Woman’s Point of View: Helping Hands

by Colette Cooley, Cars for Keeps Office Manager

It has suddenly dawned on us at Cars For Keeps that summer is coming to a close rather fast. We are all madly planning our vacations before we lose them to winter’s cold blast. How can normal, intelligent people lose track of time like that?

So, along with our normal, everyday multi-tasking, we are training each other to do the most essential tasks in our jobs. First and foremost is to meet our customer’s needs. And to make it look effortless, like we have been doing the other person’s job forever. Don’t ever let them see you sweat!

The big test will be when Dennis, our Service Manager, takes his vacation this first of September. It's going to be be a loooong week. But never fear; my stalwart and knowledgeable co-worker, Robert, will step into Dennis’ shoes that week as he has done before, and has always preformed his duties well and to our customer’s expectations.

Our accountant, David, is stepping up to cover technical record keeping, payroll and closing the days’ business. He went home today with his head spinning with too much information thrown at him from crash courses. He is a real trooper. There will be ‘cheat sheets’ allowed.

Our head mechanic, Michael, is also taking a well deserved few days off. The newbie mechanic, Leslie, is stepping up to the plate to make sure that each customer receives the same knowledgeable and professional work that is expected at Cars For Keeps.

As you read this blog today, I will be heading home from a leisurely and restful week in Macinaw, knowing that there have been helping hands on the job, and doing it well. Thank you guys.

Wednesday, September 1, 2010

Win a Weekend Getaway: Cars for Keeps' Summer Travel Story Contest

Back to school season can be tough on everyone. As the summer ends, so do vacations, languid weekends and open schedules. Professionals have to go back to their jobs, moms and dads must swing back into their routines, and we're all left to stare longingly at the vacation photos we've posted on Facebook.

That's why we at Cars for Keeps are offering a free weekend getaway at Grand Haven's Lakeshore Bed & Breakfast. One lucky couple will spend two nights (flexible dates) in the suite of their choice at the Lakeshore mansion, and *gasp* we're even throwing in $100 in cash for spending money - or for babysitter fees.

The Lakeshore Bed & Breakfast sits on one of Lake Michigan's many white sand beaches. Want to see more? Visit the Lakeshore B&B website.

What's the catch? Just tell us a story. Specifically, your favorite summer travel story, either from this year or from years past. Tell us a tale of hilarious misadventure, roadside breakdowns, amazing moose sightings - anything, so long as it's a story about vacation traveling. Write a story as long or short as you'd like (but please keep your epics less than 500 words) - we want to hear it!

How do you enter? Click the image link below, complete the entry form and write your story. (and don't forget to tell your friends!)

Tuesday, August 31, 2010

Buying a New/Used Car vs. Maintaining the One You Have - Which Costs More?

by Dennis Sweet, Cars for Keeps Customer Service Manager

Hello again!

I hope all of you are having a great summer. Here at the shop, we've noticed a change in our customers' auto repair trends over the last several months. It seems that more people are putting more of their financial resources into fixing the cars that they already own, rather than buying new (or used) cars.

New/used cars: to buy or not to buy.

Maybe it's just because we're an auto repair shop named "Cars for Keeps", but repairing and maintaining the vehicle you already own makes a lot of sense to us. By maintaining your current vehicle rather than buying a new/used car, you can be assured you know some or all of
the vehicle's service history. You know how it has been driven and where, and you also know what its "quirks" are.

Ideally, buying a brand new car would ensure there's "no service history", but you may also be signing up for system bugs and problems (did someone say Honda brakes?) the manufacturer hasn't yet found. If you by a used vehicle, its history and quirks will be known to you little - if at all.

Most used vehicles need anywhere from $2000 to $4000 worth of work to get them back
in the shape they should be in. Maintaining the vehicle that you already have, on the other hand, keeps the repairs down and no payments or interest. New vehicles often require you service your new car at dealerships, which are famous for being overpriced, to maintain vehicle warranties.

So if you've been thinking of getting rid of your vehicle in exchange for another one, we encourage you to weigh the decision carefully. Is it going to be more cost-effective in the long run to fix up the car you own, or to start all over on new or used car?

If you have any questions about how much it would cost to fix up your current vehicle - or what kind of repairs would be needed on a new-to-you used vehicle - we'd be happy to give you a free quote. Give us a call or stop by.

Your friendly neighbor Service Manager,
Dennis

Friday, August 20, 2010

A Woman’s Point of View: Back to School


by Colette Cooley, Cars for Keeps Office Manager

All you parents have probably noticed how your lives revolve around your kids. When they were born, you gave up sleep. When they were toddlers, you gave up any kind of social life. When they started school, you gave up your sporty car for that van. When they reached teen-hood, you gave up your schedule in favor of their schedule. When they started college, you gave up your life’s savings.

Oh but, what you have gotten back is priceless! All the back-talk, all the sass, all the temper tantrums are strangely forgotten when you see them in that cap and gown, or watch them perform in the orchestra, or watch them do what is right instead of what they have a right to do. You parents are truly heroes in this world.

So, once again the circle comes around and it is time to send the kiddies back to school. Whether you are bravely watching them let go of your hand and walk into school all by themselves, or more bravely watching them drive off to college by themselves, you hold panic back by going over the list of everything you have done to prepare them and seeing to their safety and welfare while they are out of your sight. Yes, a lot of it involves your car(s). Picking up, dropping off or sending off, you want that car to be in top condition.

We at Cars For Keeps can help you with that. If you are a Facebook Cars For Keeps Fan, you will see our coupons and specials as they are released, PLUS get Special deals for fans only! Savings on brakes, tires, maintenance, cooling and heating, and more are yours to be had with the touch of a Facebook button.

Welcome Back to School. Is your car ready?

Monday, August 16, 2010

A Woman’s Point of View: Tar a la mode


by Colette Cooley, Cars for Keeps office Manager

One day last week I was innocently driving along, thinking everything was right with the world when, suddenly, there came a very loud ‘thunking’ from my rear tire. The sounds coming from the wheel well reminded me of rocks in a rock tumbler. All that racket simply shattered my peaceful afternoon drive. It’s amazing how quickly a person’s mood can go from contentment to irritated.

I arrived home to discover that I had picked up a rather large chunk of patching tar on my rear wheel. It was covering about a quarter of my tire and was firmly ground into all the little valleys and crevasses. Talk about Gunk! That stuff is worse than chewing gum. Which reminds me that I sat on some gum last weekend, but that's another story.

Anyway, I got out a screwdriver and some rags and patiently started to chip away at it. After ten minutes of scraping this incredibly sticky substance, I deduced that this stuff could hold the space shuttle together. After another ten minutes of strenuous scraping my mood plummeted from irritated to downright grumpy. I had cleaned a spot about the size of a quarter. OK, so physical labor is not going to do this job. It was time to use logic mixed with a healthy dose of slyness.

I found a can of something in my craft supplies called Oops. I read the directions with anticipation and, Yes, it says it removes tar. I squirted that whole can onto my tire. It softened that tar to the consistency of ---well, soft tar, which was enough to let me scrape the rest of it off in about an hour. By the time the job was done my mood had hit rock bottom. Only one remedy for that. You guessed it. Ice cream liberally covered with chocolate.

PS: I heard, but did not try, that WD40 works pretty well for tar removal too.

Tuesday, August 10, 2010

Cars, Kids & College: the Benefits of AAA Approved Auto Repair Shops

by Rob Hopp, Cars for Keeps Owner

Sending your child off to college hundreds of miles from home is always an emotional experience.

Sending them with a car adds another level of anxiety.

You get that dreaded phone call. Later than you'd like to hear from them. The wipers don't work. The oil light came on & they kept driving till it stopped. The possibilities are endless.

When your kid and their car are hundreds of miles from home, you don’t have nearly the options that you do with your home shop. The distance factor and not being familiar with the repair facilities in the town where your youngster is going to school puts you (and your child) at a big disadvantage. Hopefully having a game plan for a garage you can feel confident in can help put you at ease.

This is one of the reasons we have taken the steps to become a AAA and Bosch approved auto repair shop. The standards required to get AAA approval help make sure our clients get consistently ethical and qualified service. The internet makes it easy to pare down the choices in a given community. Simply search for AAA Approved auto repair or Bosch service with the zip code or city and you'll find only one or a few in any given locale.

The better shops we’ve dealt with over the years don’t play games on the phone. They don’t toss out a lowball quote they know is not realistic as bait so they can set the hook and reel an unsuspecting client in. They give them a precise quote for parts and labor (if what needs to be replaced is known ), or if they don’t know what’s causing a problem, give some ballpark figures as to what it might cost based on best-case and worst-case scenarios. As a consumer, that’s very reassuring because it empowers you to make a more informed and intelligent repair decision.

Sunday, August 8, 2010

A Woman’s Point of View: The Dog Days of Summer

by Colette Cooley, Cars for Keeps Office Manager

Summers fly by and winters drag. Why is that? I have a theory about that from a woman’s point of view. Winters are cold and silent with the exception of howling winter winds and those pesky ice pellets hitting the window. Then summer comes flowing into our lives with warmth, like embracing arms. The silence of winter turns into bird song, water rippling, leaves rustling and rain whispering on rooftops. The days are long and languid, inviting us outside to read, have picnics, ride our bikes, jog, swim, tend our gardens and to just listen to the sounds of life being created all around us. Summer lifts our spirits and renews our minds.

It can also be really, really hot and muggy, leaving us with delicious problems like how to get that watermelon cold in a hurry, or which bathing suit do I feel like wearing today, or should I go to the beach or the air conditioned mall for the afternoon? Hhhmmmm! Whatever you decide to do, you are going to end up in your car. More decisions. Air conditioning? Windows open, or the top down?

In this age of instant gratification you expect your decision to be carried out with the touch of a button. It would surely spoil your day if you hit that A/C button and get a blast of more hot air in your face, or worse, nothing happens at all. Hopefully this horrible fate never happens to you, but if it does there is a support group to see you through this trauma. Cars For Keeps will correct your unfortunate malfunction quickly and efficiently.

Better yet, at your next oil change, ask us to check your A/C, the windows and make sure that convertible top is performing as it should. Yes, the dog days of summer are upon us and we are so relaxed and laid back that any upset in our lazy days will not be tolerated. So just enjoy.

Wednesday, August 4, 2010

A Women’s Point of View: A Mid-Summer’s Dream


by Colette Cooley, Cars for Keeps Office Manager

Sitting at my computer and not feeling a bit inspired to write this weeks’ blog, I find my mind wandering further and further from the task at hand. Waiting for inspiration, I admire my new pedicure with a flower painted on each big toenail, I look out the window and watch a harvest moon rising in the east, I listen to the crickets chirping their little hearts out and dream of a big bowl of popcorn washed down with an ice cold glass of pomegranate juice. Aaahhhh!

Summer has a way of slowing us down and forcing us to take a look at what is important in our lives. A time to dream. A time to wish. A time to feel the sun and enjoy ourselves. As my cat turns circles on my lap and sticks her tail in my face, I sometimes envy her the freedom she has by just being a cat.

But, let’s face it, after a day or two of living a cat’s freedom, I would be bored to tears. I would miss the social interaction with my co-workers and our customers. I would miss the satisfaction every day of feeling that I had really helped someone. We are creatures of action and creativity and we need the stimulation of helping someone solve a problem, or accomplish a task, or just doing something nice for someone simply because we can. Something as common as a smile at the right time has a wonderful healing power, so flash that smile today and feel the zap of optimism rise up within you. As I read over this blog, I realize it describes the atmosphere at Cars For Keeps, so stop by for a smile and/or a hug. They are both free!

Saturday, July 31, 2010

Summer Auto Maintenance: Preparing for the Back to School Rush


by Dennis, Cars for Keeps Customer Service Manager

As much as we dread the end of summer, it's just around the corner, and that means kids will be going back to school. Back to school bring sports, field trips, ect. - let the craziness begin!

With all the events going on during the fall season, August is the time to make sure that mom or dad’s vehicle, (or taxi, as I lovingly call it at that time of year) is up to it new task.

Safety and reliability is the key. From fluid checks to standard maintenance, this is the time to get a head start - leaving one less thing for you to worry about once the frantic back to school rush begins.

Whether Cars for Keeps is your auto service garage or not, I encourage you to take advantage this opportunity of getting the family vehicle maintained before the hussel and bussel of school time.

Why does your family vehicle need to be maintained?

In the heat of summer, vehicle systems work very hard. Systems which take the most strain are the electrical system, cooling system, transmission, air conditioning and all of the fluids. The heat of running during how Michigan summers can make any of these systems weak, and a lack of maintenance can cause them to break down.

In Michigan we mostly think of the cold being the biggest factor, but the heat is
just as bad. So take a few hours in the afternoon to pamper your vehicle with a basic tune up and fluid flush. You - and your hectic schedule - will be glad you did!

So long for now,
Your Friendly neighborhood Service Manager,
Dennis

Tuesday, July 27, 2010

A Woman's Point of View: Telephones & Technology



by Colette Cooley, Cars for Keeps Office Manager

I just bought an Evo Android cell phone. Wow! It is a phone, but so much more. It’s a computer that is synchronized to my home computer, a GPS that has made my not-that-old Garmin obsolete, a Kindle reader, a hot-spot device that can hook up my laptop when no Wi-Fi is around, a still camera, a video camera, a voice recorder, an appointment calendar with sound reminders, a weather station, a conference center with live video, an office center, and on, and on. I have only had it for four days and am still finding stuff.

With all that amazing technology in my pocket I sit at my computer station at work and talk on a corded telephone. And guess what? The person I am talking to hears me perfectly and is not bothered with me going through the dreaded “dead zones.” That says a lot about sticking to the basics in some areas of your life.

We live in an exciting technological time in history. We just acquired a new scanner at Cars For Keeps. That sounds kind of mundane but actually it is pretty cool. Every year cars are coming out with more electronics and more sophisticated computers, and car repair facilities have to keep up with the means to diagnose problems. Our mechanics feel more like ‘doctors for cars’ than ever before.

When you think about it, the similarities are close. Diagnose, operate, treat, recover and send on its way all well again. That makes everyone at Cars For Keeps very happy.