Thursday, January 14, 2010

A Women’s Point of View: Cars vs. Computers


by Colette Cooley, Cars for Keeps Office Manager

Here’s a thought. What has had the bigger impact for life on earth? Cars or Computers?

Mankind lived for thousands of years without either, and then within 125 years we have both. Which says a lot about our adaptability and survival.

I personally think cars have the bigger impact. It takes about 10 minutes to walk a mile. It takes about 60 seconds, or less, to drive a mile. Sitting down! Automobiles feed our egos, save us time and satisfy our need for speed. They transport the food that feeds the nation, the goods that keep us working and the toys that we play with. We have cars that entertain us with movies and music from all over the world. We can make and receive phone calls. We have cars that keep us from getting lost, unlock our doors and start our cars for us. We have cars that comfort us by locating and contacting us when we have an accident, sending help and keep us from panic by talking to us.

Sometimes our cars are the only place where we can be alone, free and in control. They keep us warm in the winter, cool in the summer and we can have the wind blowing through our hair. Someone, somewhere, will come up with something that will make us tan, give us a physical and cut and style our hair while we are driving. Our cars give us so much and all they ask for in return is a little gas, a little oil and a little regular maintenance.

We at Cars For Keeps can make that a fun and relaxing experience for you.


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Wednesday, January 13, 2010

5 Tips to Help You Speak "Auto Tech" to Your Car Technicians

by Marjorie, Cars for Keeps Social Media Manager

Have you ever brought your car into a repair shop only to realize you have no idea what to tell the technicians? Or - perhaps more commonly - to realize that you have no idea what your car technicians are telling you?

Well, first off, we take pride at Cars for Keeps in making sure our customers understand exactly what's wrong with their autos, and how we plan to fix it. Ok, well maybe not EXACTLY (that would be a long, boring visit indeed), but a well-informed car owner is far more capable of keeping their car healthy, which is what we're all about.

If you're anything like me, you might tend to say things to your car technician like, "Um, it's not working. I know something is wrong with the...car. Fix it!" Here are a few ways to prepare for your next visit to the repair shop, impress your technicians and make sure you're getting the best service for your car:

1) Take a moment to write down your car's symptoms and/or performance issues. Sloppy steering? Any rattles, vibrations or unusual smells? Does it have trouble starting? Weird sounds? Does the steering pull? Even if you don't know what these symptoms mean, this information can help your technician more accurately diagnose your car.

2) Bring the paperwork from previous repairs, tire changes, oil changes et cetera with you. Think of these as your car's "medical records" - and who doesn't ask for a diagnosis from the doctor without first giving him or her your medical records?

No surprises here!

3) Use the terms "passenger side" and "driver's side" instead of "right" and "left" when describing what's wrong. This will help clarify what you're describing; it turns out, "left" and "right" are subjective to where you're standing!

4) If there's any jargon, process or problem a technician describes that you don't understand, ask him or her to explain it more thoroughly. We pride ourselves on keeping customers well informed, but we can't answer questions you don't ask!

5) Read over the repair order thoroughly and ask technicians to explain any parts you don't understand. If certain parts are vague or not clear, ask they be rewritten so there are no surprises later on.

Safe driving and healthy cars!


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Monday, January 11, 2010

Pardon me, but is that your snake lying on the ground?

by Rob Hopp, Cars for Keeps Owner


The big black rubber band looking thingy, the black strip of rubber you see lying in the middle of a traffic lane, is not a snake; it's a "serpentine" belt.


Every time you see a broken drive belt lying on the ground at a stop light, you see the evidence that someone’s not going to get where they’re going today without some surprises.


When you see a belt on the ground do you wonder what would happen on your car? Do you wonder if your belt (or belts) are getting ready to do the same thing?


Well… Here are a few facts:


a. No belt is impervious to damage from a foreign object. Modern belts are much tougher though and have a more predictable life span. It’s worth noting that most modern vehicles also utilize protector panels keeping out sticks & stones & worse. If a minimum wage quickie lube guy left one off, would you know?


b. Due to the need for cooling, charging and most critically, power steering, most vehicles can’t run for long without a drive belt. The power steering pump is driven by a belt on the vast majority of vehicles, leaving the steering very stiff if the belt fails. Note that your steering won't fail, but to feel the difference, try turning your steering wheel without the engine running… Other reasons are cooling, as usually the water pump stops turning (all the hot coolant just sits still) and charging, because the alternator is no longer being driven, meaning all of the electricity your vehicle is coming directly from the battery which typically won't last long.


c. The belts are one of the more critical items we inspect during your regular pit stops. We follow clear performance and wear specifications to determine if the belt system has the best chance of reliably performing through till the next seasonal pit stop.


What could you expect if the same were to happen to you? The first thing you would probably notice is the battery or alternator warning light on your instrument panel, steering will suddenly become stiff, requiring significantly more effort to turn and the engine will start to run warmer than normal. While each situation is unique, the old standard of continuing the same direction as much as possible, finding the nearest place to pull off the road safely and then turn you heater up all the way before the temperature gets out of control (in winter to give you some cabin warmth you may need for a few minutes). Keep in mind, when the engine temperature gauge goes into the red, damage is occurring, the longer in red, the more lifespan is consumed. Too long and engine replacement is the only option. Don't hesitate to call for help, if you are unsure who to call, we hope you'll think of us (that card in the glovebox?) we'll be glad to guide you in getting the help you need.


The best thing to keep this from happening to you? Get regular maintenance inspections (not just a quickie lube). Our clients get our Seasonal Pit Stops free!


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Friday, January 8, 2010

A Women’s Point of View: Turn Up The Heat

by Colette Cooley, Cars for Keeps Office Manager


I am sure everyone has noticed that it’s cold out there! This is easily explained; it’s January in North America. Most of us are not ‘winter people’, so in our hearts and minds we are basking on a warm beach somewhere in the Caribbean. Take a moment to think about that and go “aahhh”. OK, back to reality.


Just like people, cars need a little extra TLC in cold weather. The phrase ‘cold start’ takes on a whole new meaning. Batteries that are old and weak give out a lot in cold weather. Temperature sensors become overworked and stop functioning as they should. Windshield wipers get frozen to the windshield and when forced to let go, have bits of rubber break off and you get streaks on your windshield. Car doors and door handles get frozen shut. Power windows freeze and won’t work. That is the one that makes me bang my head on the steering wheel.


Anyway, there are some things that could help these situations. A heated garage, an electric blanket for your car, a block heater that you plug into an electrical outlet are just a few suggestions. Robert’s blog covered some helpful preventive measures so I will not go over them again. Life happens to all of us and everyone here at Cars For Keeps is here to help you in the big and small things to keep your veheicle in good working order. We are at your service.

Wednesday, January 6, 2010

Distracted While Driving - the New DUI

by Marjorie, Cars for Keeps Social Media Manager

It's an issue my dad, a former driver's education teacher, championed years ago during his teaching years. "One of the most dangerous types of people on the road is the person who's distracted by their cell phone behind the wheel," he would say, emphasizing that this rule applies to everyone - teenage drivers to soccer moms. "When I see someone in their minivan completely absorbed in their phone while going down the road, I steer clear of them."

The truth is that most of us are guilty of what safety activist groups and legislative groups have dubbed "DWD", or "Distracted While Driving". Answering and making calls while driving has been a mild concern for several years, but the growing popularity of texting has brought this issue to the forefront - particularly among young drivers.

A government report from 2008 states that 515,000 people were injured and 5,870 people were killed in crashes involving "distracted drivers". Additionally, the report indicated that 16% of all fatal crashes in 2008 involved driver distraction; this percentage involved a high number of young drivers.

What does this mean for us? Well, DWD is no longer just an indicator of the technological divide between the younger driving generation and the older; it's become a matter of public safety, and state legislative groups have been treating it as such. Nineteen states have already banned text messaging while driving, and six states (as well as DC) have banned cell phone use while driving altogether. City council members in Ann Arbor are working on ban on cell phone use during driving, and Michigan's House of Representatives passed a bill late in 2009 which would allow police to ticket text-messaging drivers. Non-governmental organizations are considering non-legislative options, such as integrating Blackberry and PDA software with programming that would prevent their users from receiving or sending texts and calls while on the road.

Regardless of what measures our legislators and PDA software engineers take against DWD, it's an issue all drivers should become more aware of - both for ourselves and for instructing younger drivers.

What do you think about this issue? Should texting while driving be banned, all cell phone use while driving, or neither? Now is the time to contact your state legislatures if you'd like to have a say in this issue. Follow this link to learn more about Ann Arbor's City Council in their fight against DWD, or read what Nationwide Insurance has to say about the issue.

This video compares the effects of driving over the legal alcohol limit to DWD with some surprising conclusions.



Tell us what you think!

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Monday, January 4, 2010

5 Ways to Prevent Costly Ice-Induced Car Damage

by Robert, Cars for Keeps Technician


The cold weather is upon us. The cold wreaks all kinds of havoc on vehicles. Any problems that you may have had in the warmer months seem to be multiplied by the cold. What are some basic things you can do to protect your vehicle?


1) Marjorie talked earlier about washing away the salt that accumulates from roads. This is great preventative maintenance. It can help minimize any rust from the salt that may form. Not only on the body of the vehicle, but many other parts such as your brake lines or fuel lines.


2) Drive slower. This one should be a no brainer. Driving slower can reduce your chances of being caught in a ditch or worse in an accident.


3) You should also drive slower when your cars engine is cold. This will prevent any premature damage internally to the engine. Many people do not realize the other fluids in your vehicle are also cold, such as transmission fluid, power steering fluid and differential fluids. So avoid high revving your engine and fast cornering until you have at least some drive time to warm those up too.


4) Turn off all accessories when you shut your vehicle off. This includes your lights, blower motor, wiper blades, ect. These extra accessories are not needed when you start your vehicle for the first time and only add an extra draw on your battery when starting your vehicle. Only after your vehicle is started should these be turned on. And don't start the wipers until they are no longer frozen to the windshield!


5) Do not force your windows down. Manual windows are, of course, more resilient to this over power windows. When your windows are frozen shut you should not force them down with the window switch. If they do not go down right away they are frozen shut. You should press up on the switch and wait for them to thaw out. You can speed up the process with a de-icer spray. Many of these motors, just like wiper motors, have plastic gears internally and plastic mounts. They are prone to break especially in the winter, often with costly repairs!


With a few basic steps you can minimize any headaches in the winter and enjoy the holiday season. I hope everyone had a fantastic New Year and a Happy Holiday season.


Drive safe and until next time!


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